Manager 2, Business Data Analytics

at  Intuit

Mountain View, CA 94043, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Dec, 2024Not Specified01 Oct, 20247 year(s) or aboveGood communication skillsNoNo
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Description:

OVERVIEW

The Customer Success (CS) Services Analytics team has an exciting opportunity to improve customer experiences through quality assurance, leveraging data and analytics. We are seeking an exceptional Senior Manager, Quality of Service Analytics to lead an enterprise wide quality of service analytics team with responsibility to drive quality assurance across Customer Success services. We are looking for a data-driven individual with excellent contact center quality assurance, analytical skills, and a passion for delivering data-driven actionable insights. This is an exciting time to join Customer Success at Intuit as we are building a service platform to help our customers beyond core product use. This is your opportunity to join this exciting and transformational journey.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:7.0Max:12.0 year(s)

Information Technology/IT

Analytics & Business Intelligence

Software Engineering

Graduate

Proficient

1

Mountain View, CA 94043, USA