Manager - Airport Systems & Automation

at  Flydubai

QUALIFICATIONS:

• Bachelor’s Degree (3+ years)
• Bachelor’s degree in Engineering, Information Technology, or a related field. A Master’s degree is preferred.
• Fluent in English (other languages an advantage)
• Experience in airport systems, automation, or related fields, with a proven track record of managing large-scale automation projects. Experience in aviation industry technology, including baggage handling systems, passenger processing, or flight information systems. Strong project management skills, with a background in leading cross-functional teams and managing vendors.
• Departure Control System (DCS)
• 8 - 10 years

MAIN OBJECTIVE OF ROLE:

• To oversee, working with IT, the development, integration, and management of advanced systems and automation technologies across airport operations, ensuring that airport systems such as baggage handling, passenger flow, check-in, and security systems, are optimized, secure, and aligned with strategic objectives to enhance operational efficiency and improve customer experience.

KEY RESPONSIBILITIES:

• Leads the business design, implementation, and business continuity plans of advanced airport systems such as passenger check-in, baggage handling, security systems.
• Drives automation initiatives with IT to streamline airport processes, ensuring seamless integration of new technologies.
• Works with IT to evaluate emerging technologies, such as Artificial Intelligence (AI) and Internet of Things (IoT), and implements best practices to enhance system performance and efficiency.
• Works with IT to ensure all airport systems remain operational, delivering uninterrupted service for airport staff and passengers.
• Works with IT to oversee the regular upgrading and maintenance of all systems, ensuring compliance with industry standards and regulatory requirements.
• Collaborates with IT and airport operational teams to address any system-related challenges and ensure swift resolutions.
• Leads cross-functional projects related to the deployment of new automation systems, ensuring timely delivery and successful integration into current operations.
• Coordinates with vendors, contractors, and internal teams to ensure projects meet technical specifications, budgets, and timelines.
• Oversees the IT teams development and implementation of Sprint Departure Control System (DCS) and other platforms across the flydubai network.
• Manages a team of system analysists and specialists, providing guidance, training, and performance management.
• Co-creates and manages the strategic technology roadmap for the department, ensuring alignment with flydubai’s business objectives.
• Liaises with airport authorities, airlines, and external partners to ensure alignment with operational needs and compliance with aviation standards.
• Explores new opportunities for automation and ancillary services that can enhance operational efficiency and customer satisfaction.
• Leads the management of data identification from various airport systems to produce business intelligence reports that support departmental goals.
• Acts as a champion for new products and services that enhance the overall customer experience at flydubai’s airports, supporting continuous improvement.
• Develops a comprehensive understanding of airport and ground handling technology to lead the search for innovative solutions that improve the airport experience across the network, serving as a subject matter expert on systems and automation for internal and external stakeholders.