Manager Application Services

at  HCA Healthcare

INTRODUCTION

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Manager Application Services with HCA Healthcare you can be a part of an organization that is devoted to giving back!

NOTE: ELIGIBILITY FOR BENEFITS MAY VARY BY LOCATION.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Manager Application Services to help us reach our goals. Unlock your potential!

JOB SUMMARY AND QUALIFICATIONS

Manage Software Engineering for a high-paced delivery team composed of technical leads, product engineers and domain experts to drive product, technical direction, integrity, and delivery. Collaborate with Product Managers, Vendors, and other stakeholders to capture product priority and execute on the vision. Building strong relationships with teams, peers, leadership, stakeholders, and vendors is a key component for success in this position.
The Technical Delivery Manager will lead teams who assess business strategies and requirements, develop product technology roadmaps, and deliver modern platforms, product features and deliverables on time and within budget. He/she will define product technology roadmaps, set problem priorities, and provide direction and priority to delivery teams through the technical leaders who maintain product technology backlogs. His/her teams will be responsible for sizing overall opportunity, impact and full potential for new product features. The role requires driving alignment across Enterprise Architecture, Information Protection, Enterprise Data, and various Centers of Excellence across the HCA Enterprise.
Set and broadly communicate a product technology strategy, and meet the needs of the team and stakeholders. Requires attentive listening and demonstrating a strong executive presence as he/she will routinely meet with senior-level business management and present to large groups. Perform all duties with a focus on quality of work, attention to detail and a high level of self-management and self-awareness.

TECHNICAL REQUIREMENTS

• Development experience using ASP.NET, MVC, C#, SSIS, JSON, LINQ, HTML5, CSS, jQuery, ORM, Angular and Visual Studio
• Experience creating SQL stored procedures, tables, view, functions and other data objects in SQL Server
• Preferred experience designing and developing REST services and APIs
• Preferred experience with Git or Azure DevOps version control system
• Preferred experience with Azure and Google Cloud

OTHER SKILLS

• Experience with end-to-end software delivery
• Experience overseeing technology roadmap strategy and definition
• Experience with cross-team coordination, product and project management concepts, and executive presentation skills
• Experience and disciplined in Agile development techniques
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Passionate about how products work “under the hood” and comfortable discussing technical challenges with engineers and architects
• Adaptable and flexible, with the ability to handle ambiguity and changing priorities
• Experience leading in a team-oriented, collaborative environment, taking ownership and initiative, and holding self and others accountable
• Experience within the healthcare industry is a plus, but not required
• Professional demeanor and positive attitude; customer service oriented

EDUCATION

Bachelor’s Degree – Preferred

EXPERIENCE

5 or more years of experience in a technical role – Required
(Education will be considered for experience)

OTHER ABILITIES, SKILLS & BEHAVIORS

Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients - Required
Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect - Required
Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA Healthcare - Required
Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA Healthcare - Required
Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement - Required
Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results - Required
Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors - Required
Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA Healthcare by challenging others to excel and hold themselves and others accountable for achieving results - Required
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
“There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Manager Application Services opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

• Collaborate with technology, and product management teams across HCA to set and evangelize product technology vision, strategy, metrics and roadmaps while influencing measured successful product and feature rollouts
• Define new products and drive alignment across multiple business and technical stakeholder teams
• Influence conceptualization and development to produce high-quality digital products that provide measurable value
• In collaboration with Application Services leadership, building a product and technology roadmap to drive real value for products with milestones for success inclusive of discovery, and measurement
• Qualify & quantify the return on investment of new technology work requests and product functionality through business case development and presentation to senior executives
• Assess product and project effectiveness post implementation; leading troubleshooting efforts when needed
• Monitor and act on product performance data (e.g., delivery, financial, and operational) to identify opportunities for improvement
• Support proactive issue resolution and productive problem solving when concerns arise around product design and business processes
• Set direction to ensure delivery teams meet work objectives
• Support Change Management and the improvements in Change Control processes while ensuring minimal/no impact to consumers, or back-office users
• Work with UX to develop prototypes, mockups, and/or wireframes for new products and product functionality to cast product vision into the organization
• Review technical design with other Delivery Leads, Product Managers, and peers
• Ability to understand technical challenges and make educated trade-offs with your team; know technical workflows, needs, value drivers, and decision-making process, to deliver product intent and goals