MANAGER BUSINESS PLANNING & PERFORMANCE

at  City of Toronto

Job ID: 49672
Job Category: Policy, Planning & Research
Division & Section: IDS Transit Expansion, Infrastructure Services
Work Location: City Hall, 100 Queen Street West, Toronto, ON.
Job Type & Duration: Permanent, Full-time
Salary: $122,305,00 - $163,639.00, TM5161, Wage Grade 8.0
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 23-Aug-2024 to 13-Sep-2024
IDS Transit Expansion is looking for a strategic thinker with a proactive and practical approach to join our team as Manager, Business Planning & Performance.
Reporting to the Division Head, you will lead and drive initiatives aimed at optimizing organizational performance and enhancing employee engagement. The ideal candidate will possess a blend of analytical prowess and interpersonal skills, with a strong track record in designing and implementing programs that boost organizational effectiveness and foster a positive and psychologically safe work environment.

QUALIFICATIONS:

• Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field. Master’s degree or relevant certifications (i.e. Diploma/Certificate in Adult Education) preferred.
• Extensive experience in organizational development, human resources, or a related field with a proven track record in designing and implementing organizational effectiveness initiatives.
• Extensive experience working with and presenting to senior leaders, with outstanding facilitation skills.
• Proficient in Microsoft Office Suite (PowerPoint, Excel, Word, etc.)
• Strong analytical and problem-solving abilities with experience in data analysis and reporting.
• Excellent communication and interpersonal skills with the ability to influence and collaborate with stakeholders at all levels.
• Skilled in managing multiple projects and priorities in a fast-paced environment.
• Strong leadership skills with the ability to inspire and motivate teams.
• Adaptable and resilient, with a demonstrated ability to navigate and manage change effectively.
• Highly self-aware; proactively seeks feedback and committed to personal and professional growth.

• Oversees, guides, and supports the administrative staff in setting their objectives, documenting administrative processes, streamlining existing process, onboarding, offboarding, and various project work.
• Supports leaders in resourcing discussions, recruitment, and performance management.
• Assesses and analyzes organizational needs and performance gaps to design and implement effective strategies and programs.
• Develops and manages initiatives that promote organizational culture, employee engagement, and leadership development.
• Collaborates with senior leadership to align organizational strategies with business goals and ensures the effective deployment of change management practices.
• Provides ongoing leadership and expert advice regarding organizational development and effectiveness including staff engagement, training & development, culture, and communication.
• Provides confidential and sensitive strategic advice and decision support to the Division Head, Directors and senior divisional staff on complex issues affecting divisional operations and resources to foster excellence.
• Prepares briefing notes, reports, and presentations for senior management.
• Fosters an organizational culture that emphasizes engagement, equity, continuous learning, collaboration, transparency, accountability, psychological safety, and trust while promoting a strong code of ethics and integrity to support public service excellence.
• Maintains productive and effective relationships with city divisions, municipalities, provincial ministries, other key parties.
• Manages and leads special projects as assigned by the Division Head.
• Provides guidance on performance appraisal processes and facilitates the creation of development plans.
• Supports the procurement of training programs that address skill gaps and enhance organizational capabilities.
• Creates a training strategy through needs assessments and feedback mechanisms.
• Leads change management efforts for organizational transformations
• Develops and executes communication plans to ensure smooth transitions and employee buy-in.
• Develop and implement strategies to enhance employee satisfaction and retention.
• Facilitate employee surveys and focus groups to gather insights and drive continuous improvement.