Manager Call Center Operations
at TransUnion
Lagunilla, Provincia de Heredia, Costa Rica -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 06 Feb, 2025 | Not Specified | 08 Nov, 2024 | N/A | Leadership | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
SKILLS
- Leadership
- Results oriented
- Ability to work as part of a dynamic team-teamwork
- Problem solving-Proactive
- Good Communication- emphatic
Education : Administrative career-business administration-system analysis
English level Advanced -Bilingual Spanish-English
RESPONSABILITIES
- Hiring, training and developing staff
- Track the operation, manage and call center metrics (efficiency, effectiveness, quality, satisfaction)
- Interaction with leadership team (local and global)
- Define operational strategy that allows the team to achieve the goals-rethink according to situations
- Coaching Team Leads
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Financial Services
Accounts / Finance / Tax / CS / Audit
Finance
Graduate
Proficient
1
Lagunilla, Provincia de Heredia, Costa Rica