Manager, Carpark Management

at  CapitaLand

About Us
Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 31 March 2024, CLI had S$134 billion of assets under management as well as S$100 billion of funds under management (FUM) held via six listed real estate investment trusts and business trusts, and more than 30 private vehicles across Asia Pacific, Europe and USA. Its diversified real estate asset classes cover retail, office, lodging, business parks, industrial, logistics, self-storage and data centres.
Job Description

Responsibilities:

• Lead a team efficiently in supervising all aspects of carpark systems and support, including reconciliation of seasons / hourly payments, budgeting, arrears management, and reporting.
• Liaise regularly with the Operations team, relevant authorities, and tenants to handle their requirements effectively.
• Manage vendors / service providers well to achieve service excellence.
• Maintain proper documentation of work processes; Monitor and maintain all assets under inventory and control, as well as maintenance contracts and agreements.
• Perform systems audit and ensure technical team comply with company policies and contractual terms.
• Manage budgeting and conduct cost reviews for carpark related expenses.
• Constantly evaluate new technologies, processes and upgrading of equipment for implementation to continuously improve Car Park Management Control Services and Systems for all existing and potential new sites.
• Prepare and present analysis and forecast reports in monthly operations management meeting.

Pre-requisites:

• Degree/Diploma in Business / Building / Estate Management or equivalent
• Minimum 5 years of relevant experience, of which relevant carpark operation and staff management
• Prior experience in IT network, systems administration, project management will be advantageous.
• Exposure to service &/or facilities management industry is preferred.
• Customer oriented with excellent interpersonal skills.
• A team player with proven people management skill
• Process driven and proficient in project scheduling tools.
• Excellent presentation and organization skills

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified

• Lead a team efficiently in supervising all aspects of carpark systems and support, including reconciliation of seasons / hourly payments, budgeting, arrears management, and reporting.
• Liaise regularly with the Operations team, relevant authorities, and tenants to handle their requirements effectively.
• Manage vendors / service providers well to achieve service excellence.
• Maintain proper documentation of work processes; Monitor and maintain all assets under inventory and control, as well as maintenance contracts and agreements.
• Perform systems audit and ensure technical team comply with company policies and contractual terms.
• Manage budgeting and conduct cost reviews for carpark related expenses.
• Constantly evaluate new technologies, processes and upgrading of equipment for implementation to continuously improve Car Park Management Control Services and Systems for all existing and potential new sites.
• Prepare and present analysis and forecast reports in monthly operations management meeting