Manager CBO Customer Service

at  Novant Health

Winston-Salem, NC 27105, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Apr, 2025Not Specified28 Jan, 20254 year(s) or aboveRevenue Cycle,Internal Controls,Customer Service,It,Interpersonal Skills,Communication Skills,Analytical Skills,Powerpoint,ExcelNoNo
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Description:

Overview:
The Revenue Cycle Services (RCS) is a centralized billing office supporting all Novant Health Medical Group (NHMG) clinic locations and Novant Health acute care facilities. The RCS strives to provide superior support services to our clinics through the administration of Payer Enrollment, Pre-verification, Coding, Billing, Insurance and Self-pay Follow-up, Payment Posting, and Customer Service. The vision of Novant Health, as well as the RCS, is to deliver the most remarkable patient experience in every dimension, every time. Novant Health Revenue Cycle Services has achieved recognition for meeting industry standard performance benchmarks, implementing a patient-centered approach to revenue cycle, and attaining outstanding levels of patient satisfaction.
Come join a remarkable team where quality care meets quality service, in every dimension, every time.

JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Qualifications:

  • Education: 4 Year / Bachelors Degree, required. 5+ years with increased supervisory experience in Revenue Cycle in lieu of 4 year degree
  • Experience: 5 years of direct experience in revenue cycle customer service, required.
  • Additional Skills (required): Ability to successfully complete generic and department-specific skills validation and competency testing; understands and can apply knowledge of decision support applications, data source systems and operational procedures and appropriate internal controls; human relations and interpersonal skills necessary for interacting with management, staff and administration; excellent verbal and written communication skills; excellent analytical skills. Financial Statement IVR experience required
  • Proficient in Word, Excel, PowerPoint

Responsibilities:

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters team work, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of “First Do No Harm”.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:4.0Max:5.0 year(s)

Hospital/Health Care

Pharma / Biotech / Healthcare / Medical / R&D

Health Care

Graduate

Proficient

1

Winston-Salem, NC 27105, USA