Manager - Client Development (Remote-Eligible)

at  Capital One

Center 1 (19052), United States of America, McLean, Virginia
Manager - Client Development (Remote-Eligible)
Capital One Shopping is looking for a Strategic Client Manager to join the Partnerships Team. You’ll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Shopping’s suite of solutions. In this client-facing role, the team is looking for an individual with product, data, and strategic account management experience to help integrate and create bespoke solutions for our top merchants. You’ll act as a key liaison between our clients and internal teams.

Key Responsibilities Include:

• Partner with key external stakeholders (merchants, agencies, networks) to help grow and cultivate Capital One Shopping
• Integrate Capital One Shopping’s products and services with our merchant partners
• Leverage data to optimize and grow your book of business
• Teach, support, and train agencies and industry partners on COF Shopping
• Work with Product, Revenue Management, and other key stakeholders to help drive our business
• Drive strategic analysis to support merchant initiatives
• Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus
• Scale up new merchants via education and support
• Demonstrated success leveraging data, analytical and communication skills

An ideal candidate will possess:

• Strong strategic, analytical, and data-analysis skills
• Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions
• Experience in identifying, creating, and building strategies to achieve organizational objectives
• Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners
• A strong deference to team culture, collaboration, and open communication

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 6 years of experience in a strategic client facing sales or account management roles
• At least 5 years of experience reviewing or analyzing data

Preferred Qualifications:

• Partner with key external stakeholders (merchants, agencies, networks) to help grow and cultivate Capital One Shopping
• Integrate Capital One Shopping’s products and services with our merchant partners
• Leverage data to optimize and grow your book of business
• Teach, support, and train agencies and industry partners on COF Shopping
• Work with Product, Revenue Management, and other key stakeholders to help drive our business
• Drive strategic analysis to support merchant initiatives
• Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus
• Scale up new merchants via education and support
• Demonstrated success leveraging data, analytical and communication skill