Manager, Clinical Services

at  DaVita

100 Spaulding DriveSuite 102, Marion, North Carolina, 28752, United States of America
At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.
Sound like you? Then you might be a great fit for Manager, Clinical Services with DaVita.
Here’s what you can expect as a Manager, Clinical Services:

QUALIFICATIONS

• Education commensurate with RN license.
• Bachelor’s degree in associated field preferred
• Minimum 2 years (3 yrs. preferred) nephrology experience required
• Experience in CQI methodology and techniques preferred
• Basic understanding of state and federal regulations and requirements preferred
• Experience in teaching the adult learning with demonstrated ability to communicate technical/medical information in lay terms
• Intermediate computer skills in Word, Excel, and PowerPoint with ability to create presentations and use the internet effectively

GENERAL PURPOSE OF THE JOB:

The Manager, Clinical Services functions to varying degrees to achieve the best quality outcomes, patient safety and support to improve patient centered care. The individual functions of each teammate may vary depending on the needs and structure of their Division

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

• Assists in the development, review, revision, and roll out of clinical policies and procedures and/or education materials; including training and monitoring the implementation of clinical P&P in the facility
• Participates with the Regional Director and Facility Administrator in the proactive identification and development of facility specific education and outcome goals, including implementation and monitoring of the goals to achieve desired results
• Coordinates the review and investigation of risk events and participates in the plan of correction and follow-up requested. This includes participating in the QA/QI meetings regularly to ensure areas for improvement are proactively addressed
• Performs facility audits as indicated or scheduled and provide support to the Facility Administrators and Regional Directors, including education of deficiencies in developing a plan of correction and resolution of deficiencies
• Ascertains specific training needs in the division/region and implement a plan to address these needs, which may include providing continuing education and in-services/materials to teammates and patients to improve knowledge base and meet regulatory and safety requirements, on an as needed basis
• Other duties as assigned.