Manager, Communications and Public Affairs

at  TD Bank

JOB DESCRIPTION:

We are looking for an experienced communicator to join a team dedicated to accelerating our public affairs efforts. The successful candidate will be a strong communicator who has superior stakeholder management and relationship-building skills, proven experience in navigating federal or provincial governments as well as in media relations, local storytelling and with creating and executing events.
The role requires developing strong relationships with partners from across the enterprise including supporting senior leaders and working with our regional offices to identify engaging opportunities and inform communication strategies and tactics. Strong knowledge of major Canadian public policy issues and the ability to manage multiple priorities are essential to success in the role. The candidate will be involved in creating and executing events, developing integrated communications plans and writing content, including briefing documents, news releases and social media content.

JOB REQUIREMENTS:

• Minimum of 7 years of experience in communications or related field, with a background working in government, public policy or in a corporate communications environment
• Post-secondary education, preferably a university degree.
• Strong writing skills, with experience creating impactful narratives that effectively capture tone and voice.
• Strong media relations skills, with experience in media training and working with journalists.
• Ability to contribute to the development of innovative executive communications plans.
• An exceptional grasp of current events, public policy, government, economic and business trends.
• Solid understanding of social media and content strategy.
• Excellent time management skills to deliver exceptional quality work under pressure.
• A team player who can also work independently.
• Experience planning and executing media and stakeholder events.
• Some evenings/weekends and travel within Canada will be required.

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

• Developing the Public Affairs content strategy and calendar to proactively drive engagement across multiple channels.
• Building excellent relationships with stakeholders across the enterprise and enhancing collaboration with partners to advance the Bank’s public affairs narrative.
• Ongoing monitoring of key public policy themes/trends including writing briefing notes for executives, flagging articles of interest and connecting the dots across the Bank.
• Working collaboratively with communications colleagues to integrate Public Affairs themes into business communications plans.
• Writing internal and external communications products such as news releases and social media content.
• Gathering insights, conducting research and measuring results to support the Bank’s Public Affairs communication strategy and measuring results.