Manager, Community Health Services

at  COTA Health

OTHER REQUIREMENTS:

• Flexibility and willingness to work varied ‘regular’ work pattern to suit the needs of the program. Evening shifts may be required, and the ability to work one - two weekend days a month.
• Member of the organization’s Manager-On-Call system on a rotating basis.

ROLE OVERVIEW

Are you a dynamic and innovative Leader who strives to develop and support the delivery of safe, recovery oriented, client & family centered comprehensive services that meet individuals’ needs? Would you like to work within a quality improvement framework to identify opportunities for enhancing quality and quantitative outcomes of the services as part of the “Cota Community” as we continue inspiring, and providing excellent community-based support for our clients?
If your answer to any of the above is yes, then the Manager, Community Health Services role may be for you!

PRIMARY RESPONSIBILITIES:

• Oversee the recruitment, training, supervision of staff and provide administrative and clinical support to frontline service providers.
• Establish new and ongoing positive relationships with community partners and external stakeholders within the Mid-West Toronto Ontario Health Team (MWT-OHT).
• Represent Cota at all external stakeholders, committees, groups and/or tables.
• Lead and develop a program evaluation.
• Collect and analyze data based on the goals of the program.
• Identify and implement quality improvement initiatives as required.
• Provide oversight of the management of program budgets with internal support.
• Support a high-functioning team, manage staff wellness and performance.
• Schedule staff and conduct regular performance evaluations of team members.
• Play a lead role in developing standards/guidelines and providing education of program specific operating standards/guideline manuals.
• Keep the Director abreast of information and issues related to the delivery of services.
• Provide effective problem solving, identifying and analyzing issues and select the most suitable solutions.
• Authorize/process staff expenses, mileage claims and vacation requests.
• Approve program related expenditures (per applicable policies and guidelines).
• Authorize/process staff attendance for payroll.
• Participate as a member of the Clinical Leadership Team in planning / developing of the team’s goals and objectives, as well as participating in a number of organization-wide activities.
• Act as a member of the Cota Leadership Forum.