Manager, Consumer Operations, Operations Transformation

at  Deloitte

REQ #

16067
Job description

CONNECT TO YOUR OPPORTUNITY

We are looking for candidates who can demonstrate skills and experience in the following:

• Proven, deep industry knowledge of the dynamics and trends in Food Services, for example Food Manufacturing, Grocery, or Services organisations, for example: optimising end-to-end processes across a food organisation’s middle and back office, for example Procure to Pay (P2P), technology solutions that improve business operations, for example within food supply chains or enabling functions, approaches and innovations to embedding sustainability, for example reducing food waste
• Managing project teams to design and deliver future-fit Operating Model, Process or Cost Reduction initiatives that enable clients’ strategic, technological, cost, efficiency and/or sustainability objectives
• Analysis and improvement of core end-to-end processes within consumer businesses, including - but not limited to - Order to Cash (O2C), Procure to Pay (P2P) and New Product Introduction (NPI)
• Programme management expertise, experience of managing successful teams and engagements on time and to budget and being able to organise insights into a logical flow that ‘tells the story’ when presenting recommendations.
• Leading client thinking, identifying areas of innovation that encourage new ways of working and enhance their existing operating model, including the design of technological and organisational solutions that enable cost and efficiency improvements

Additional desirable experience includes:

• Previous consulting experience, whether as an independent advisor or in-house
• Broader industry knowledge across Transportation, Hospitality and Business Services (THS)
• Evaluating and applying emerging and innovative technologies in (Process automation and Gen AI) to design operating models and business processes to deliver transformative results
• Development of business cases and identifying and/or delivering sustainable cost savings in collaboration with senior clients.

CONNECT TO YOUR SKILLS AND PROFESSIONAL EXPERIENCE

We design, build, and optimise operations of THS businesses to enable their biggest ideas and help them to become digital and sustainable. Working with colleagues across Deloitte, we combine business design, process design and cost transformation with technology fluency to solve our clients’ biggest challenges, bring the unpredictable and unknown into focus, and turn concepts into reality. We need curious people that will drive change and adapt to disruptive trends.
We are looking for people to join our team who embrace change and bring us ever greater breadth and depth of expertise. The quality of our technical skills is enhanced through our practical knowledge of implementation and our ability to learn from each other.
At Deloitte, we value difference, with respect at the heart of our inclusive culture. We recognise that our people are juggling demanding careers with commitments and interests outside of work. We are open to discussing with you the different ways in which we can support agile working arrangements.

Please refer the Job description for details