Manager, Creative Operations Lead, Agency, Growth

at  Deloitte

REQ #

17176
Job description

CONNECT TO YOUR SKILLS AND PROFESSIONAL EXPERIENCE

With proven experience in Creative Operations you are already strongly process driven, with a natural talent for organization organisation and with the ability to make decisions quickly and prioritise effectively. A strong communicator, you’ll be able to use your influencing skills to manage expectations in a positive but firm way with the ability to both collaborate and challenge as necessary. Finally you’ll be someone who thrives in a strong team environment and in supporting your colleagues, taking genuine shared ownership and pride in the success of the agency

Essentials:

• In-depth experience of operations for a Creative Agency or Creative team, you’ll be able to ensure the right solution for the high volume of jobs that come into the team from wider Deloitte
• Ability to interpret briefs and interrogate requirements to fully understand the requirements of a specific job
• Ability to work under pressure with multiple deadlines and conflicting priorities. Comfortable with ambiguity
• Strong analytical skillset, to understand demands and support our resourcers to translate those into a working schedule and resource plan, and track/monitor output and time use in order to make adjustments and enhancements as and when necessary
• Excellent stakeholder management skills with the ability to comfortably both collaborate and challenge (where necessary) all levels of seniority of our internal clients
• Full understanding of the project lifecycle within a creative agency
• Line management experience, including performance management and development as well as day to oversight of your team
• Comfortable negotiating and being able to push back in a constructive and positive way
• Strategic mindset with a constant focus on improvement and efficiency you’ll be able to support 368’s Head of Operations in setting the strategic direction for operations.

Desirables

• Financial recoveries and budget management would be great experience to have, but if you have all the essential requirements then you can be supported and trained on this

Please refer the Job description for details