Manager Customer IT Germany – Online/Web Portals

at  Vattenfall

Company Description
Vattenfall is a European energy company with approximately 21 000 employees. For more than 100 years we have electrified industries, supplied energy to people’s homes and modernized our way of living through innovation and cooperation. We now want to enable the fossil freedom that drives society forward. To be able to reach this ambitious goal we are looking for talented individuals who, in addition to their passion for their own role, also have strong team spirit and want to contribute to supporting a meaningful corporate mission.
Job Description
Over the last couple of years, Vattenfall´s internal IT organization has grown to more than 1.500 technology experts and digitalization enthusiasts. As part of it, Customer IT develops and operates specialized solutions closely together with business colleagues to create value for our end-consumers, automate business processes and execute regulatory requirements. We want to enable consumers to become fossil free within one generation. Our main internal business partner is Customer & Solutions with whom we cooperate closely. Customer IT Germany, centered around our German business demand, is divided into seven teams each having a clearly set focus and strategic mission. One of this teams primarily relies on Polish IT talent and is responsible for the continuous development, scalable operation and uninterrupted performance of our German self-service portals as well as our national corporate landing page. For this team we are looking for a new manager.

YOU WILL BE RESPONSIBLE FOR ONLINE/WEB PORTALS GERMANY

Online/Web Portals is a recently formed new team with about 17 Engineers. The team is responsible for the German self-service portal (https://service.vattenfall.de/login), our national landing page (www.vattenfall.de) as well as a range of web/mobile white-label products (www.enpure.de) and a portfolio of bespoke tools boosting Vattenfall´s operational excellence. These products are used by millions of customers and thousands of internal employees. We develop new features using Azure cloud services where we leverage mostly Angular. However, for certain products also Java and other frameworks are used.
You will report to the Head of Customer IT Germany, Carsten Schrijver, who is located in Berlin, Germany.

YOUR FUTURE RESPONSIBILITIES

• Manage, motivate and inspire your team members as well as contracted external consultants working from both, Poland and Germany as DevOps Engineers or SCRUM Masters in an agile/SCRUM context,
• Ensure your team has right people, skills and capacity meeting current and envisioned future deliveries. This means to balance capacity and delivery needs through a combination of offering/promotion, assignment management, recruitment, sourcing and personal development,
• Effectively staff squads/DevOps teams and assign products and projects,
• Effectively collaborate with business stakeholders to understand the local architectural context, shape short-term requirements as well as long-term product vision,
• Drive personnel development and recruitment in accordance with HR process incl. short- to mid-term resource planning (internals/externals),
• Monitor workload, work-life balance and motivation of all team members,
• Oversee and manage various KPI including team-budget and fulfilment of service-level agreements,
• Act as system manager for assigned products (SLA).