Manager, Customer Success (Commercial)

at  1password

ABOUT 1PASSWORD:

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
Our Customer Success team is dedicated to helping customers unlock the full value of their investment in security and privacy by building trusted, long-term relationships. Acting as strategic advisors, we proactively guide customers to achieve their goals while driving adoption, retention, and growth with 1Password.
The Commercial Customer Success team focuses on supporting organizations with 1,000 to 3,000 employees, ensuring they continue to see measurable value and ROI in their partnership with 1Password.
As a Team Manager of Customer Success for the Commercial segment, you’ll play a pivotal role in coaching and developing your team to achieve individual and collective goals tied to growth, revenue retention, and customer satisfaction. You’ll collaborate with your direct reports to refine processes, elevate performance, and support their professional development within 1Password.
Success in this role requires adaptability, strong communication skills, and a passion for building and scaling high-performing teams in a dynamic, fast-paced environment. If you thrive on empowering others and driving meaningful customer outcomes, we’d love to hear from you!
This is a remote opportunity within Canada or the US.

WHAT WE OFFER:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Please refer the Job description for details