Manager, Data Governance Enablement

at  Four Seasons

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

TECHNICAL SKILLS

• Applied experience in data governance and / or data management.
• Knowledge of industry leading data governance practices.
• Familiar with implementation and use various data governance tools and software.
• Familiar with DMBOK principles.
• Understanding of complete data lifecycle and related data governance requirements.
• Understanding of GDPR and related legislation.
• Ability to manipulate, analyze and transform large datasets to understand trends and patterns.
• Working knowledge of cloud computing platforms. MS Azure preferred (Microsoft Synapse, Azure Data factory, Azure Data Lake, PowerBI).
• Proficient in SQL or other programming languages.
• Experience with data visualization and dashboarding (Power BI, Tableau).
• Expert in Microsoft Office software (Word, Excel, PowerPoint, Access).

BUSINESS / ANALYTICS SKILLS

• Works to understand the business need and how the data will be used to drive decisions into action plans that will grow the business.
• Effectively navigates through ambiguity and complexity to provide clarity for the team and the requester.
• Works well under pressure and can manage multiple tasks under time constraints.
• Strong with process management including the development of processes and procedures.
• Familiar with agile methodology and comfortable working in an agile environment.

COMMUNICATION SKILLS

• Works to understand the requester needs when building the upfront story to ensure clarity and actionability.
• Listens carefully to understand requirements and seeks clarity as needed.
• Provides well-structured reports and documents to convey analysis and insights that are clear, concise and reader-friendly.
• Demonstrates understanding of the importance of storytelling by incorporating visual enhancements into presentations.

PLANNING / ORGANIZATIONAL SKILLS

• Demonstrates the ability to organize and work with high volumes of data
• Establishes clear expectations to ensure smooth execution.
• Handles multiple demands and conflicting priorities by quickly re-allocating time and resources.
• Organizes self and the team in setting and managing priorities.
• Demonstrates a relentlessly high standard for attention to detail and holds others to the same
• Delivers on commitments on time and on budget.

DATA LITERACY IMPROVEMENT AND UPSKILL OF DATA GOVERNANCE CAPABILITIES IN KEY ROLES

• Foster a data-centric culture within the organization.
• Conduct training sessions to educate staff on data governance principles, policies, and best practices.
• Develop training program to upskill key DG roles and enhance overall data literacy.