Manager, Dealer Service Programs

at  Hyundai Motor America

Fountain Valley, California, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate09 Nov, 2024USD 86800 Annual09 Aug, 20243 year(s) or aboveExecutive Management,Oe,Management System,Outlook,Teams,Business Process Improvement,Program Management,Writing,Management Skills,Powerpoint,Excel,Merchandising,Business Correspondence,Complex AnalysisNoNo
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Description:

Hyundai Motor America focuses on ‘Progress for Humanity’ and smart mobility solutions. Hyundai offers U.S. consumers a technology-rich lineup of cars, SUVs and electrified vehicles.

EDUCATION

~ Must be a high school graduate~ Bachelor’s degree preferred~ Master’s degree a plus

RELATED EXPERIENCE

  • Six or more years of experience. Preferably in automotive OEM fixed operations.
  • Three to five years in cross-functional program management.
  • Retail parts and service background a plus.
  • Three to five years automotive OEM field experience interacting with retail dealerships a plus.

SKILLS/KNOWLEDGE

  • Communication skills to prepare and deliver formal presentations to executive management, Regions, and Dealers.
  • Must possess the ability to perform complex analysis utilizing a database management system and apply results to strategic and tactical action.
  • Writing skills to prepare proposals and business correspondence.
  • Advanced level proficiency in Word, Excel, PowerPoint, Outlook, Teams, etc.
  • Automotive competencies, including Retail Service & Parts Operations, Marketing and Merchandising, Business Process Improvement.
  • Broad knowledge of Service and Parts related systems (OE and Dealership) and business processes.
  • Proven and effective cross-functional program management skills.
  • Excellent interpersonal and negotiation skills.
  • Excellent organizational & time management skills.

PHYSICAL REQUIREMENTS

Normal office dutiesTravel: 0% - 25%

Responsibilities:

PURPOSE

  • Implement & manage After Sales programs to improve customer experience & dealer profitability.
  • Oversee supplier selection and relationship management for all assigned programs in the Service Programs & Analysis group.


REQUIREMENT SUMMARY

Min:3.0Max:5.0 year(s)

Other Industry

Purchase / Logistics / Supply Chain

Other

Diploma

Proficient

1

Fountain Valley, CA, USA