Manager, Departmental Academic Operations and Administrative Services

at  University of Toronto

Date Posted: 08/06/2024
Req ID:38549
Faculty/Division: Ontario Institute for Studies in Education
Department: Dept of Leadership, Higher & Adult Educ.
Campus: St. George (Downtown Toronto)

ABOUT US:

OISE is recognized as a global leader in graduate programs in teaching and learning, continuing teacher education, and education research. As one of the largest and most research-intensive faculties of education in North America, OISE is an integral part of the University of Toronto - Canada’s most dynamic and comprehensive institution of higher learning.
OISE is committed to enhancing the social, economic, political and cultural well-being of individuals and communities locally, nationally and globally through leadership in teaching, research and advocacy. A unique place to work, learn and grow, OISE addresses current and emerging challenges with the scale, academic excellence and collaborative energy that few institutions in the world can claim.
The Department of Leadership, Higher and Adult Education (LHAE) at the Ontario Institute for Studies in Education is a dynamic and inclusive learning community comprised of scholars focused on educational leadership and administration, policy and change, social justice and community engagement.
LHAE offers three graduate programs that consider education across the lifespan: Adult Education and Community Development, Educational Leadership and Policy, and Higher Education. These programs are enriched by our internationally recognized faculty and the diversity of our students.
Your opportunity:
The Manager, Departmental Academic Operations and Administrative Services is responsible for the administrative, financial and operational management of the Department of Leadership, Higher and Adult Education (LHAE). Accountable to the Chair, and Associate Chairs, the Manager provides support in managing academic operations including enrolment management, program planning and stipend budgeting and spending, research support, business process improvement, budget, space and human resource management. With management responsibility for administrative employees, the incumbent will ensure that there is an adequate infrastructure in place to support all academic and administrative priorities of the Department while working within divisional and University related guidelines. The Manager will also participate in projects and in strategic initiatives and will proactively collect information and data, as well as provide advice and make recommendations to inform a wide variety of operational issues to ensure best practices are employed. The position is integral for the implementation of academic priorities and effective resource management at OISE.

EDUCATION:

University Degree in business, economics, or financial management or an equivalent combination of education and experience.

EXPERIENCE:

Minimum of 5 years’ related experience working in a senior administrative role, managing a complex organization preferably in a University environment. Experience managing finances for a large complex budget, including experience planning, managing and reporting. Demonstrated analytical skills and strengths in budget modelling, forecasting and administering accounting practices and principles. Demonstrated knowledge of the University’s budget and administrative policies. Knowledge of and experience administering research grants. Demonstrated experience in managing staff in a unionized environment. Experience administering human resources policies, procedures and collective agreements; knowledge of relevant legislation; experience working with University policy preferred. Ability to assess, evaluate and manage administrative functions. Experience developing administrative procedures and protocols to support operational needs. Experience managing space and facility issues.
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SKILLS:

Highly developed interpersonal, verbal and written communication and organizational skills. Demonstrated record of success in researching, analysing, making recommendations, providing risk assessments and options. Knowledge of University’s SAP based Administrative Management Systems (AMS) and related applications (FIS, HRIS) or equivalent. Demonstrated experience liaising with senior administrators, responding to and handling matters of a complex and sensitive nature. Ability to work independently and to perform effectively as a member of a team. Ability to exercise tact and diplomacy and deal with people in a calm and effective manner in sometimes sensitive situation and to maintain confidentiality.
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Please refer the Job description for details