Manager, Digital Learning & Talent Management Systems

at  Lululemon

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team.
The P&C Operations group provides an elevated and truly global people experience that is
powered by Digital. Enabling CoEs to deliver evolved capabilities by providing digital solutions,
creating shared service delivery within P&C to streamline and improve response to people
enquiries and operating through a Product-centric model, the Operations group allows CoEs to
focus on strategy & design and supports Business Partners in providing strategic support across
the organization.

QUALIFICATIONS:

• 4+ years of People Management experience of 4-6 direct reports.
• 4+ years demonstrated strong subject matter expertise in Learning Management System Docebo (preferred) and Talent Management platform - Workday (preferred).
• Responsible for prioritization and resource allocation to deliver quarterly/annual product roadmaps and report on sprint deliveries/ top team metrics.
• Clearly communicate opportunities and risks to the Sr Manager of Digital Solutions with well-thought-out options, impacts and recommendations.
• Lead Tier 2 support for learning and performance management platforms while managing issues investigation, analysis, prioritization and resolution for all issues including level 3 issue resolution with vendors and / or technology partners.
• Critical thinking and problem-solving skills.
• Strong written and verbal communication skills.

• Define, maintain and implement platform standards, operational processes and strategic oversight of Digital Learning and Performance Management platforms ensuring availability, accuracy and business alignment.
• Work closely with all relevant business stakeholders, creating a transparent and trusting partnership for all strategic project delivery.
• Responsible for considering how their portfolio works as part of the broader Digital P&C ecosystem to ensure improved efficiency/experience overall and consideration of upstream/downstream implications.
• Lead cross functional collaboration (People Enablement Technology, Learning and Performance Program Leads) for solution delivery and system upgrade from intake to requirements definition, development, testing and implementation - drive alignment, work with partners to remove constraints for the delivery team.
• Champions a customer focused culture to deepen stakeholder relationships and leverage LMS system knowledge to efficiently deliver simple, scalable and signature solutions.
• Creates a high-performance environment and contributes to an inclusive work environment