Manager, Facilities Operations

at  Capilano University

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For more information, please see the complete job description.

The Manager, Facilities Operations is independently responsible for the planning, scheduling and delivery of day-to-day operations and maintenance of the campus facilities. The successful incumbent will foster strong collaborative relationships with a variety of internal and external stakeholders and continually monitor for process improvements. Heavily centered on customer service, this position is responsible to ensure the university’s buildings and grounds are well maintained, are safe and comfortable places to learn and work, and provide an appealing first impressions.

Reporting directly to this position are a multi-disciplinary team including Foremen, Maintenance Workers, Groundskeepers, Facilities Workers, and Facilities Triage.

• Identify and implement strategies to reduce overall ongoing operating costs without impacting quality of service.
• Routinely conducts building inspections to check on quality of workmanship, materials, and equipment including review to adherence to Occupational Health & Safety requirements; monitor ongoing maintenance activity to ensure service requests are appropriately executed and expected outcomes are achieved.
• Manage and provide leadership to staff by coaching, guiding, and modeling key behaviors/strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Mentor team members to define shared and individual goals, meet target dates and ensure alignment of team goals.
• Ensure staff receive appropriate safety and other training to effectively carry out their responsibilities.
• Develop and implement strategic and operational plans and budgets, in consultation with the Director, Facilities for areas of responsibility and participate in the preparation of the Department’s strategic and operational plan including providing input to energy conservation and capital renewal plans identifying required system and equipment upgrades.
• Participate in developing, establishing, and administering departmental policies and procedures.