Manager, FCRM Testing (Business Line Manager)

at  TD Bank

JOB DESCRIPTION:

The Financial Crime Risk Management (FCRM) Enterprise Testing Team (formerly Global Anti-Money Laundering) sits within the second line of defense and conducts design and operating effectiveness testing of AML/ATF, Sanctions, and ABAC controls (collectively referred to as “FCRM Controls") within TD’s business lines, relevant operational and control units (including the Financial Intelligence Unit (FIU)), and key FCRM technologies, Enterprise-wide (Canada, Europe, and Asia-Pacific).
The Manager, FCRM Testing will be responsible for leading and developing teams responsible for conducting second line FCRM testing. The position will be responsible for oversight of all phases of the assigned testing engagement plan, including reporting of findings to relevant stakeholders. The position will also provide guidance, leadership, coaching, and development to achieve desired operational results and professional/personal development objectives for their team. If needed, may also be part of the team and required to execute on more complex testing.

JOB REQUIREMENTS

• University degree or equivalent work experience
• CAMS designation (or similar) preferred.
• 6+ years of experience in AML/ATF, audit, and/or control testing roles
• Prior management or supervisory experience
• In depth knowledge of AML/ATF regulations, financial crime typologies, and control frameworks
• Strong interpersonal skills to facilitate working with business unit, FCRM advisory, senior management, and business partners at all levels.
• Ability to communicate effectively in both oral and written form.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.

SHAREHOLDER ACCOUNTABILITIES

• Contribute to the development of the operational plan and operationalize the plan and deliver on assigned service or functionality
• Effectively lead a team of Leads to deliver quality results and meet assigned timelines
• Monitor and communicate the effectiveness of strategies, programs, and practices related to own area of expertise
• Align the team to internal policies/procedures, enterprise frameworks and methodologies and applicable regulatory guidelines
• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions/activities as necessary
• Contribute to the review of internal processes and activities and provide subject matter expertise to assist in identifying potential opportunities to improve operational efficiencies for area of responsibility
• Actively manage relationships and work closely with management to provide guidance, expertise direction on requirements to drive consistent compliant outcomes
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM ACCOUNTABILITIES

• Cultivate and model the Colleague Promise to support colleague growth, and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting well being to represent TD’s brand
• Connect the alignment of colleague’s contributions with the TD Shared Commitments
• Build and retain an engaged and diverse team where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done
• Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
• Recruit, identify strong talent and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
• Enable colleague growth by encouraging colleague development to achieve career and business objectives; ensuring timely motivating appreciation and recognition to all colleagues
• Enable a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
• Model sharing of knowledge, information, skills, and subject matter expertise among the team; ensure timely management and escalation of issues, and lead collaboration with other functions and teams
• Lead your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, providing direction on changing priorities and empowering colleagues to drive innovation
• Enable a high-performance culture by setting team targets and objectives, facilitating on-going and proactive feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
• Manage employees in compliance with all human resources policies, procedures and guidelines of conduct

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Key accountabilities include the following:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.
• Manage teams of Testing analysts/ leads in the execution of testing engagements and validation of action plans in accordance with established standards and timelines.
• Participate in annual planning for testing engagements, including setting budgets and creating scheduling.
• Responsible for oversight and approval of planning memos, test steps, and work papers conducted by the engagement team.
• Develop strong relationships and work collaboratively with key partners across FCRM.
• Provide subject matter expertise and/or input to projects/initiatives as a representative for area of specialization.
• Proactively identify matters which require additional attention, further escalation or review, and liaise with the appropriate staff to resolve.
• Generally, reports to a Senior Manager role

Key accountabilities include the following:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.
• Manage teams of Testing analysts/ leads in the execution of testing engagements and validation of action plans in accordance with established standards and timelines.
• Participate in annual planning for testing engagements, including setting budgets and creating scheduling.
• Responsible for oversight and approval of planning memos, test steps, and work papers conducted by the engagement team.
• Develop strong relationships and work collaboratively with key partners across FCRM.
• Provide subject matter expertise and/or input to projects/initiatives as a representative for area of specialization.
• Proactively identify matters which require additional attention, further escalation or review, and liaise with the appropriate staff to resolve.
• Generally, reports to a Senior Manager role.