Manager, Global Sales Development (Asia & Korea)

at  Servicenow

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description

Experience:

• 5+ years of experience in sales development or a related field, with a proven track record of success.
• 2+ years of experience in management role within enterprise software sales or equivalent
• Significant experience in the enterprise SaaS industry is highly preferred.
• Skills and Competencies:
• Strong leadership and team management skills, with the ability to inspire and motivate a high-performing sales development team.
• Excellent communication and interpersonal skills, with a proven ability to manage relationships with key stakeholders.
• Strategic thinking and problem-solving abilities, with a data-driven approach to decision-making.
• Proficiency in using CRM systems and sales engagement tools (e.g., Outreach, SalesLoft).
• Education:
• Bachelor’s degree in Business, Marketing, or a related field. MBA or equivalent advanced degree is a plus

• Lead and Manage the Sales Development Team:
• Oversee a team of Sales Development Representatives (SDRs) to achieve and exceed sales targets.
• Provide coaching, mentoring, and performance feedback to team members to drive their professional growth and success.
• Develop and Implement Sales Strategies:
• Design and execute effective sales development strategies to generate qualified leads and expand our customer base.
• Collaborate with the sales and marketing teams to align strategies and ensure a seamless lead-to-sales conversion process.
• Stakeholder Management:
• Build and maintain strong relationships with key stakeholders, including senior leadership, marketing and product teams.
• Communicate sales development initiatives, progress, and insights to stakeholders, ensuring alignment with company objectives.
• Sales Process Optimization:
• Continuously evaluate and improve sales development processes and tools to enhance efficiency and effectiveness.
• Implement best practices and leverage sales tools (e.g., CRM systems like Salesforce, sales engagement platforms like Outreach or SalesLoft) to optimize team performance.
• Data-Driven Decision Making:
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
• Provide regular reports and insights to senior management to inform strategic decisions.
• Market and Product Knowledge:
• Stay up-to-date with industry trends, competitive landscape, and product knowledge to effectively position our solutions to potential customers.
• Train and educate the sales development team on the latest product features and industry developments.
  Qualifications

Experience:

• 5+ years of experience in sales development or a related field, with a proven track record of success.
• 2+ years of experience in management role within enterprise software sales or equivalent
• Significant experience in the enterprise SaaS industry is highly preferred.
• Skills and Competencies:
• Strong leadership and team management skills, with the ability to inspire and motivate a high-performing sales development team.
• Excellent communication and interpersonal skills, with a proven ability to manage relationships with key stakeholders.
• Strategic thinking and problem-solving abilities, with a data-driven approach to decision-making.
• Proficiency in using CRM systems and sales engagement tools (e.g., Outreach, SalesLoft).
• Education:
• Bachelor’s degree in Business, Marketing, or a related field. MBA or equivalent advanced degree is a plus.

Additional Information