Manager, Human Resources Business Partner

at  NRG

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.
We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.
More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

JOB SUMMARY:

NRG is currently seeking a dynamic Manager, HR Business Partner to support the NRG Consumer - Home Energy business. This position will provide HR consultation to management and employees in the following areas: strategic people management, employee relations, employee engagement, HR Projects/Programs, compensation, acquisitions, integrations, workforce planning and retention, recruiting, as well as subject matter expertise relative to data automation, data gathering, analysis and reporting. An effective Manager, HR Business Partner will advance the objective of increasing employee, management, and organizational engagement and effectiveness.

MINIMUM REQUIREMENTS:

• High School Diploma or GED equivalent
• 5+ years of HR experience in a generalist / specialist function in a fast-paced, dynamic organization is required.
• 3+ years of recent experience analyzing and resolving employee issues, providing advice and counseling to managers and supervisors.
• High attention to detail is required with a focus on data quality.
• Ability to manage multiple projects and meet deadlines.

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree in a related discipline.
• HR certification such as PHR, SPHR, SHRM-CP, SHRM-SCP preferred.
• Experience working with HR record software preferred, such as SuccessFactors.
• Experience working in a large utilities or energy company is desirable.
• Must have proven abilities with office organization, process design / process improvement, and the maintenance of confidential information. High attention to detail is required.

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:

• Broad and in-depth understanding of employment law and company policies and procedures.
• Ability to interface with and directly support senior-level leadership.
• Ability to exercise discretion and independent judgment.
• Ability to solve problems for clients or research options/recommendations.
• Demonstrated ability to maintain confidentiality.
• Exhibition of high ethical standards consistent with NRG’s values.
• Ability to set priorities and to respond to changing demands from multiple sources on short notice.
• Excellent organizational skills.
• Excellent communication skills (written and verbal) and strong attention to detail with a focus on data quality.
• Ability to work independently and as a team member; strong teamwork and collaboration skills.
• Ability to work with all levels of the Company, from front-line employees to senior leadership. Demonstrated ability to influence others.
• Ability to handle multiple assignments on a timely basis with a high degree of accuracy.
• Proficiency in Word, PowerPoint, Excel, Outlook, and Teams.

• Learn about the businesses supported (and NRG) to ensure HR aligns with and supports business goals.
• Build effective relationships with leaders, managers and employees and provide seamless tactical and strategic HR support. To include strategic thought leadership on building/developing a high-performance company culture.
• Serve as an advocate and business partner by providing coaching and guidance to management and employees regarding policies, procedures and programs.
• Drive/improve employee engagement through the development of mentoring programs, succession planning, etc.
• Facilitate and improve the recruiting process by providing strategic assistance with job descriptions, compensation analysis, approvals, interview training, and interviewing for key roles, etc.
• Recommend and perform quality control procedures as defined to ensure accurate and compliant records, including records related to promotions, job transfers and new hires. Maintain open position and workforce planning reports.
• Partner with subject matter experts and the HR Project Management Office to design and develop HR processes and practices.
• Perform end user testing for system configuration changes, problem resolution, enhancements, upgrades, and integration activities.
• Partner with business leaders to confidentially manage and resolve employee relations matters in accordance with company policies, processes, procedures and employment law (as appropriate).
• Coach Managers to document effectively to improve individual & team performance. Actively manage performance and behavior issues to resolution.
• Conduct in depth and impartial investigations regarding compliance and employee relations matters as they should arise.
• Ensure compliance with employment laws/regulations and assess progress against company EEO/Affirmative Action goals and support the company’s diversity & inclusion goals.
• Facilitate succession planning with upper-level management.
• Manage and implement special projects as assigned.
• Provide positive customer service by responding to employees and managers on HR related questions. Provide reference to HR policies and procedures. Promote employee self-service with available systems and procedures.
• Prepare reports and analyze data from HR information systems for information reporting and management decision-making.
• Identify opportunities, take initiative and formulate/develop policies and services to improve the effectiveness of current HR/business processes and practices and make recommendations to business leadership.