Manager, Human Resources (Employee Relations)

at  CalOptima

CALOPTIMA

CalOptima Health is seeking a highly motivated an experienced Manager, Human Resources (Employee Relations) to join our team. The Manager Human Resources (Employee Relations) is a hands on leader who oversees and provides direct supervision to the Human Resources Employee Relations function and team members while working closely with the Director, Human Resources to develop and implement comprehensive correction and performance management programs which are designed to ensure efficient and effective organizational and employee performance, in compliance with applicable employment laws, regulations, statutes and internal policies, procedures and guidelines. The incumbent will work with other stakeholders, update policy, communicate changes, conduct research into best practices and stay up-to-date on regulatory changes.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in business administration, human resources, public administration or related field required PLUS seven (7) years of progressive human resources experience in employee relations is required or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying

PREFERRED QUALIFICATIONS:

• Master’s degree.
• Related Human Resources Professional Certification.
• 3 years of supervisory experience.
• Experience within the health care or public agency industry.

KNOWLEDGE & ABILITIES:

• Develop rapport and establish and maintain effective working relationships with CalOptima Health’s leadership and staff and external contacts at all levels and with diverse backgrounds.
• Work independently and exercise sound judgment.
• Communicate clearly and concisely, both orally and in writing.
• Work a flexible schedule; available to participate in evening and weekend events.
• Organize, be analytical, problem-solve and possess project management skills.
• Work in a fast-paced environment and in an efficient manner.
• Manage multiple projects and identify opportunities for internal and external collaboration.
• Motivate and lead multi-program teams and external committees/coalitions.
• Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

PHYSICAL REQUIREMENTS (WITH OR WITHOUT ACCOMMODATIONS):

• Ability to visually read information from computer screens, forms and other printed materials and information.
• Ability to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects, patients and/or equipment 10 to 25 pounds

THE SELECTION PROCESS MAY INCLUDE, BUT IS NOT LIMITED TO, A SKILLS ASSESSMENT, PHONE SCREEN AND INTERVIEW.

The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet.
Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application.
CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together.
CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.
To apply, please visit: https://jobs.caloptima.org/jobs/manager-human-resources-employee-relations-505-city-parkway-west-california-united-states
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• 45% - Leadership
• Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
• Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department.
• Manages performance management programs, such as the annual performance review program; administrative investigations, corrective action and terminations; employment law compliance; personnel-related policy and procedure development and updates; department reorganizations; equal employment opportunity; employee, supervisory and management training; leadership development; succession planning; reductions in force; and employee engagement and retention.
• Collaborates with Director, Human Resources and other executive level leaders on cases that are complex and of a confidential and/or sensitive nature.
• Partners with leaders in developing and implementing comprehensive initiatives and programs to ensure organizational effectiveness and employee development that is in alignment with the organization’s mission; facilitates the development of organizational strategic planning and change management processes.
• Interviews, selects and trains assigned personnel; evaluates and directs the work of subordinates and when applicable, addresses performance deficiencies, implements discipline and/or makes recommendations regarding termination.
• Participates and manages in the forecasting of expenditures, development and administration of annual budget; monitors and approves expenditures; adjusts as necessary; and initiates purchases and contracts in accordance with established policies and procedures.Partners with other leaders and employees to receive and resolve significant and/or complex human resources matters.
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• 50% - Program Oversight

• Conducts organizational analysis, including one-on-one and group interviews with leaders and employees to assess the organizational culture and effectiveness; provides team building activities as appropriate. Evaluates the efficiency and effectiveness of organizational performance, identifies improvement opportunities, makes recommendations and implements programs and activities to increase organizational and employee performance; assists managers to analyze, review, document and report employee performance development.
• Analyzes statistical data and reports to identify and determine causes of personnel-related problems and develop recommendations for improvement, mitigation and prevention.
• Receives and directs the responses to personnel-related complaints and concerns; initiates, oversees and conducts complex investigations directly; oversees investigations conducted by subordinate personnel for quality, thoroughness and appropriate follow-up in order to ensure efficient and effective organizational and employee performance.
• Prepares and presents policies, reports and requests to the Board of Directors, Board Committees and executive management.
• Maintains and develops the tools, desktop procedures, templates, communications, and surveys needed to facilitate a comprehensive Employee Relations function.
• Stays current with employment laws; interprets, recommends and implements modifications and/or development of policies, procedures and guidelines; advises and educates leadership on revisions or changes.
• Designs, develops and presents trainings to educate and develop leaders and employees within assigned area of subject matter expertise.
• Designs, develops and communicates the implementation of HR programs, strategies, initiatives and processes. Stays abreast of new trends and innovations in the field of organizational and employee performance.Consults with legal counsel on recommended courses of action and may participate in litigation matters as required.
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• 5% - Completes other projects and duties as assigned. -