Manager, Human Resources Information Systems

at  Capilano University

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The Human Resources Information System (HRIS) Manager supports the Director with expertise on developing and optimizing the HRIS strategy and roadmap, ensuring alignment with the overall human resources strategy and the University’s current and future organizational needs. With supervisory responsibilities for reporting team member(s), the HRIS Manager is also involved in recruitment and selection, training, development and performance management of staff. In collaboration with the Digital Technology Services (DTS) department, the HRIS Manager handles higher-level inquiries related to configurations, enhancements, upgrades, implementations and other related projects.

• Lead optimization of HRIS operations and services, including testing and upgrading as appropriate.
• Develop, implement and streamline policies, processes and best practices.
• Oversee system maintenance and administration and ensures HRIS system and data integrity.
• Act as a point of escalated support for system configuration issues, troubleshooting and resolving system issues.
• Identify opportunities for process automation and efficiency improvements within HR functions.
• Establish customer standards and practices, ensuring a high level of customer response is maintained.
• Recommend and implement best practices for HRIS usage to enhance user experience and system effectiveness.
• Lead assessment of data, statistics, metrics, costing and other reporting requirements, involving collaboration with HR and other business leaders and stakeholders.
• Oversee delivery of integrated HRIS solutions that fully leverage system functionality to address business needs.
• Oversee the development and creation of standard and ad-hoc reports to support HR operations and decision-making.
• Analyze HR data trends to provide insights and recommendations for process improvements.
• Ensure compliance with reporting requirements and maintain records for audits.
• Lead and engage in delivery of training and advice to HR staff and other HRIS users across the University, ensuring a clear understanding of system capabilities and all related policies, practices, procedures and standards.