Manager II, Business Information Management

at  TD Bank

JOB DESCRIPTION

Reporting to the Senior Manager, this role will lead the data quality management oversight program for Compliance RCM information by developing processes and procedures to ensure proper data governance and data management, overseeing data quality management program in accordance to the Enterprise Data Management Office (EDMO) standards; and proposing, designing, and implementing data solutions to strengthen the overall data control environment of the Compliance RCM processes. Also, this role will support the development of the Global Compliance Data Strategy, lead the implementation of the Global Compliance Data Management Prioritization plan, and will represent Compliance in various TD Data Management forums.
We are looking for someone with in depth knowledge of the to embrace a broad range of tasks associated with data quality management, developing data, application, systems and reporting solutions to address business challenges in Global Compliance, while applying sound data quality controls and infrastructures compliant with TD data standards and requirements. Sitting in this position will help expand your Compliance knowledge, strengthen your expertise and introduce you to the inner workings of our business alongside a team of seasoned, diversely skilled Compliance professionals.

JOB REQUIREMENTS

• Develop and implement best practices on data governance and data management that are aligned to EDMO standards and guidelines.
• Lead data quality management activities related to RCM Framework core processes for Global Compliance and support the roll out of the Global Compliance data management prioritization plan.
• Apply hands-on experience in developing and executing data testing strategies customized to different environment, process types, data platforms and system applications and/or tools. This may require to actively participate in the identification of Critical Data Elements (CDEs), Business Data Elements (BDEs), design of data quality rules to opine on the optimal data quality approach and the level of oversight needed.
• Manage and conduct end to end data and system audits and reviews related to test data controls, present results to management via memos, reports, and/or presentation decks.
• Apply experience on information system auditing, governance and management of information technology and protection of information assets is highly desired.
• Provide recommendations to enhance the data quality control environment related to the processes and data reviewed by bringing innovative thinking on data management, reporting, analytics and automation solutions that could be implemented to enhance Compliance data quality control environment in an efficient and effective manner.
• Participate in the design, development and implementation of dashboards and reports to monitor data quality activities within Global Compliance
• Oversee the data quality management work performed by Data Owner delegates for Global Compliance
• Participate in the triage of new data elements/components to be used as part of the Global Compliance reporting and processes.
• Represent Compliance on the various TD Data forums and be the liaison with Data Stewards (1B) and EDMO, and Data Risk Management (DRM).
• Lead discussions with internal audits and 2B partners corresponding to Data Management aspects associated to the RCM Programs.
• Lead the Compliance Data Strategy with major emphasis on the Data Management Prioritization Plan, which is the implementation of data management and data quality practices adhering to EDMO minimum requirements.
• Ability to assist business partners in framing their problem, creating business requirements and transforming these requirements into winning delivery solutions that meet performance goals is a desirable skill. This would require ability to turn thoughts/ideas/strategies into actionable information through knowledge of IT infrastructure, data management and reporting tools.
• Be able to deliver under tight timeframes with multiple key stakeholders with different needs/requirements.
• Well-developed business and technical acumen and analytical capabilities with the ability to consolidate inputs into clear, concise analysis and recommendations
• Contribute to project plans, estimations and status updates.
• Identify issues, develop and maintain processes that address and resolve them and ensure proper communication/alerts to stakeholders as needed.
• Experience in developing and documenting detailed solution design following SDS methodology is an asset.
• Review technical deliverables for quality throughout detailed design and development phase, identify gaps or redesign as needed.
• Be familiar with TD’s technology delivery practices and standards, project management disciplines.
• Deliver effective and efficient solutions by meeting milestones and ensuring project deliverables are on time, within budget, and adhere to the corporate quality and security standards.
• Support knowledge management processes and ensure knowledge is codified, monitored, tracked and managed.
• Ensure design leverages existing reusable components, traces back to business requirements, and that new modules are designed with reusability in mind.
• Identify and address any issue that affects the integrity of the application (e.g. cross-capability/release issues).
• Exposure to data governance and data strategy projects within TD and/or other Financial Institutions is an asset
• Participate and be an integral contributor within the Compliance Data Enablement & Transformation team
• Support TD’s mission to be a customer-focused integrated financial institution that is dedicated to delivering value to customers, through: delivering legendary customer experiences; operating with excellence; understanding our market and industry; managing our risks; and enhancing our brand.
• Work with a dynamic and highly effective team to achieve team goals.
• Leverage enterprise IT and data strategies and projects to effectively implement Compliance goals within Corporate standards, projects, and budgets.

• Interact and communicate with individuals across within Compliance, other Oversight Functions and the Business segments.

• Qualifications

• Undergraduate Degree or Technical Certificate.

• 7+ years of relevant experience working in technology, data architecture, systems, and business processes.
• Proficiency in SQL, PL/SQL, and related query languages as well as Microsoft 365 tools such as Access, Excel, Power Automate, Power BI, SharePoint suite, etc. is an asset
• Strong written and verbal communication skills including a demonstrated ability to clearly provide written reports that accurately and clearly summarize issues and present solutions in an understandable and logical manner
• Skilled in designing data models, incorporating industry standards in the design.
• Solid understanding of relational data model design, dimensional modeling.
• Experience with documentation of data management (data lineage, data profiling, etc.) and data governance activities would is an asset.
• Curiosity to continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution design/delivery.
• Exceptional attention to detail and accuracy, requires minimal supervision of work product
• Experience with Agile delivery methodology, particularly Scrum or a derivation is an asset
• Readiness and motivation (as senior or lead developer and valued subject matter expert) to address and resolve highly complex and multifaceted development-related issues, often independently.
• Proven ability to independently coordinate and complete complex enterprise data projects.
• Strength in coaching and advising clients, partners and project teams.
• Commitment to and belief in the quality of your deliverables

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details