Manager Infrastructure (Contract)

at  Pet Valu

Location: Markham, Ontario
Job Description:
What is the role?
The Infrastructure Manager will be responsible for the efficient operation of a highly available and scalable infrastructure including computer facilities, platforms, storage, network, security, telecommunications and the associated operations and support tools. This position is responsible for defining the overall infrastructure architecture in alignment with application plans and strategies. The position requires a visionary leader with sound knowledge of business management and a working knowledge of emerging infrastructure technologies and best practices.

What will you do?

• Lead all aspects of Infrastructure Operations, working closely with peers in the Application Development function to ensure there is a proper alignment of all technology across the business units
• Develop, maintain, support, and optimize key functional areas, particularly network infrastructure, server infrastructure, and telecommunications systems
• Maintain proper security for all relevant systems and lead the efforts to discover, design, and implement information security policies and procedures, and communicate and document them for the benefit of the organization
• Manage incidents to minimize business impact and protect corporate IT assets, including intellectual property, regulated data and the company’s reputation
• Manage vendors and internal staff to deliver enterprise class operational efficiency and service delivery
• Ensure compliance with enterprise technology standards, governance processes, and performance metrics to ensure IT delivers value to the enterprise

What will you need to succeed?

Education and Experience

• Bachelor’s degree in related IT field required
• Minimum 5 years of experience leading Infrastructure, Network, and Information Security personnel
• Prior supervisory experience

Knowledge and Skills

• Excellent analytical skills, attention to detail and listening communication skills
• Proven ability to provide knowledge transfer to other technical team members
• Ability to manage multiple projects simultaneously
• Strong organization skills
• Understanding of ITIL Frameworks
• Experience with Business Continuity procedures, Service Level Agreement Management, Colocation Center Management, Audit Standards, Database Management, and Asset Management (Hardware & Software lifecycle, Load Usage reporting, Data Center efficiency) preferred

• Lead all aspects of Infrastructure Operations, working closely with peers in the Application Development function to ensure there is a proper alignment of all technology across the business units
• Develop, maintain, support, and optimize key functional areas, particularly network infrastructure, server infrastructure, and telecommunications systems
• Maintain proper security for all relevant systems and lead the efforts to discover, design, and implement information security policies and procedures, and communicate and document them for the benefit of the organization
• Manage incidents to minimize business impact and protect corporate IT assets, including intellectual property, regulated data and the company’s reputation
• Manage vendors and internal staff to deliver enterprise class operational efficiency and service delivery
• Ensure compliance with enterprise technology standards, governance processes, and performance metrics to ensure IT delivers value to the enterpris