Manager, Internal Compliance

at  AESO

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.
Job Description
Reporting to the Director, Compliance, the Manager, Internal Compliance is responsible for executing the Internal Compliance Program (ICP) and leading the Internal Compliance (IC) team in supporting various business activities related to meeting and administering the compliance objectives of the AESO, including but not limited to the coordination of audits, mock audits, internal monitoring activities, self-certification and self-report assessments and submissions.
This position requires the ability to successfully lead the ICP processes within a dynamic environment by thinking and acting strategically, collaborating cross-functionally across all levels of the organization, developing, and delivering learning content, fulfilling reporting requirements and managing externally facing relationships that interface with the ICP.

Signs you’ll enjoy this role:

• You thrive in a dynamic environment and are looking for an opportunity work with an organization embarking on transformative change.
• You enjoy working in a team of dynamic professionals and participating in lively discussions. You revel in working and learning in a diverse atmosphere - our team and colleagues have varied backgrounds, experiences, and perspectives.
• You embrace change, pivot and adapt with ease.
• You enjoy learning and working with bright professionals fostering diverse and innovating thinking, and knowledge sharing.
• You are adept at building, leading and working with cross-collaborative teams.
• You have strong interpersonal skills, and you are an effective communicator.
• You have demonstrated ability to manage multiple deadlines while meeting possible constrained time lines.
• You have demonstrated ability to work at a professional level of responsibility, independently and within a team environment.
• You have ability to handle sensitive/confidential situations, and are client focused.

Accountabilities:

Leadership

• Provides tactical and strategic leadership to IC team on all matters relating to the high functioning execution of the ICP.
• Leads the IC team to ensure deliverables are executed in a high quality, timely and efficient manner.
• Recruits and trains IC employees to promote understanding of the AESO’s IC functions and facilitates development of requisite skill sets and competencies required to carry out the ICP processes.
• Facilitates an empowering and rewarding team culture that encompasses meaningful coaching, celebrating success, respect for diverse opinions, personalities and skills and promoting an environment of learning and teaching.
• Contributes to the development of department-level OKRs and subsequently leads the IC team in developing performance and development plans aligned to the department objectives and individual career goals.
• Contributes to the development of annual budgets and manages expenses accordingly.
• Coordinates with Compliance leaders in the areas of resource management and strategic alignment.

Internal/External Stakeholder Interactions

• Collaborates with various internal business units to support their accountabilities for compliance with authoritative documents (Alberta Reliability Standards, ISO rules, key Alberta legislation, ISO Tariff, etc.) and provides practical advice to enhance the AESO’s demonstration of compliance and improvements to internal controls.
• Develops communication strategies to facilitate AESO employee learning activities to promote a culture of compliance, heightened awareness of the AESO’s compliance obligations, and improved understanding of compliance issues, policies, and procedures.
• Leads or participates in cross functional projects and initiatives.
• Represents the AESO in dealings with external stakeholders (e.g., MSA, WECC).

Program Administration

• Establishes and maintains a ICP structure with supporting processes that effectively and efficiently deliver on corporate obligations related to the ICP, and updates aspects of the ICP in accordance with the principles of continuous improvement, as required.
• Ensures the execution of the ICP and supporting processes provide effective and reasonable assurance that the AESO’s compliance obligations with authoritative documents in scope of the ICP are being met.
• Provides relevant data for reporting purposes and is accountable for enhancing data analytic and reporting capabilities for the IC function.
• Plans and coordinates audits, mock audits, internal monitoring activities, self-certification and self-report assessments and submissions, which may include providing notification internally and working with operational business units to ensure adequate planning, preparation and execution.
• Identifies the risks associated with delivery of the ICP and ensures measures are in place for the appropriate mitigation of those risks.
• Identifies and escalates higher risks or potentially controversial actions/referrals to senior leadership.

What you’ll bring to us:

• A degree or diploma in Engineering, Business or equivalent education, training and experience.
• Certification as a CIA (Certified Internal Auditor) would be an asset.
• Minimum of ten years of relevant experience (e.g. execution of external or internal compliance monitoring, risk management or auditing programs, experience in interpreting and applying legislation and/or regulation)
• Knowledge of the Alberta and/or North American power industry including applicable regulations, reliability standards/criteria and practices would be an asset.
• Experience managing a team of professional employees.
• Ability to develop and deliver training programs.

Application deadline: February 13, 2025
If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.
The Alberta Electric System Operator is unable to accept unsolicited agency resumes.
The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the “AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Freedom of Information and Protection of Privacy Act (FOIP Act) of Alberta.
As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 33 of the FOIP Act

• You thrive in a dynamic environment and are looking for an opportunity work with an organization embarking on transformative change.
• You enjoy working in a team of dynamic professionals and participating in lively discussions. You revel in working and learning in a diverse atmosphere - our team and colleagues have varied backgrounds, experiences, and perspectives.
• You embrace change, pivot and adapt with ease.
• You enjoy learning and working with bright professionals fostering diverse and innovating thinking, and knowledge sharing.
• You are adept at building, leading and working with cross-collaborative teams.
• You have strong interpersonal skills, and you are an effective communicator.
• You have demonstrated ability to manage multiple deadlines while meeting possible constrained time lines.
• You have demonstrated ability to work at a professional level of responsibility, independently and within a team environment.
• You have ability to handle sensitive/confidential situations, and are client focused