Manager, IT Network Operations

at  Nutrien

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We’re creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers’ needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.
The Manager, Network Operations plays a crucial role in maintaining the backbone of Nutrien’s IT infrastructure. This role will oversee the daily operations of network systems, ensuring optimal performance and security. Responsibilities include managing both hardware and software, implementing policies, standards and procedures for network administration, and leading a network operations team made up of employees, contactors and managed services.

• Be a leader of the Global Network Team by ceaseless collaboration with the Network Architecture and Engineering Teams
• Responsible for holding the Network Operations Team accountable
• Hold IT Infrastructure Partners (Compute, Site Support and Cybersecurity) accountable for their role in supporting network operations
• Oversee the maintenance and operations of the organization’s network infrastructure. Ensure network reliability and performance meet organizational standards
• Lead a technical team of Network Operators who maintain core network services
• Lead the Network Operations Center Service Team and be committed to the constant improvement of that team
• Lead the development and implementation of support strategies across multiple technologies, business units, and regions
• Manage the effectiveness of the Network Operations Center Service Team by reporting on quality metrics of the service provided
• Report on the status of key Network Operations metrics and KPI’s
• Negotiate contracts with vendors for network hardware, software, and services to maintain cost-effective network operations
• Manage network hardware, software and services license renewals
• Collaborate with the Global Network Team on capital and operating budgets. Prepare an annual budget for Network Operations
• Stay abreast of new networking technologies and practices to enhance network capabilities and support organizational growth