Manager, IT Support

at  TD Bank

JOB DESCRIPTION:

R_1358436 Manager, IT Support
Manages or leads a team of IT professionals in providing a range of application support and services ensuring enterprise operating standards are met and business objectives are achieved.

EXPERIENCE & EDUCATION

• Undergraduate degree or Technical Certificate
• Graduate degree, preferred
• 7+ years relevant experience
• Technical skills: Microsoft Azure with Azure SQL Server DB, Azure Databricks, Azure Data Factory, TD implementation of frameworks to support ingestion, orchestration and ETLs,
• Experience with Unix/Linux command line, experience with scripting/programming, understanding of DevOps.
• Additionally proven problem-solving skillset and attention to detail is required
• Tools: Expert in ITIL/ITSM/ Major Incident and Service Management processes for IT Support and Operations, JIRA, Confluence
• Others: Management of onshore and offshore global operations teams.
• Certifications: Microsoft Azure Cloud certification (optional)

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details