Manager NW Ops6 & Service Del Mgr
at Ericsson
Budapest, Közép-Magyarország, Hungary -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 15 Feb, 2025 | Not Specified | 18 Nov, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT THIS OPPORTUNITY
We are thrilled to offer an exciting opportunity for a position that has responsibilities as Service Delivery Manager in Storage service, in combination with Line Manager responsibilities
Responsibilities:
- The Delivery Manager is responsible for ensuring that GSS Storage service, is delivered as expected to stakeholders and users, according to SLAs and KPIs.
- Handle internal/external customer & stakeholder engagement.
- Manage OA and SLA (Operational Agreement, Service Level Agreements).
- Manage and support Operations.
- The Delivery Manager acts as an escalation point for stakeholders for issues with Services/Solutions/Products.
- Manage and support incident handling and troubleshooting activities.
- Financial follow-up considering time, quality and cost.
- Vendor management.
- Line Manager responsibilities include mentoring and developing staff capabilities.
- Leading change, including the evolution of DevOps or equivalent experience in the NWS organization.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
Budapest, Hungary
