Manager of Product Operations

at  AMCS Group

WHO WE ARE:

Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.

WHAT WE DO:

Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.

WHAT YOU WILL BE RESPONSIBLE FOR

• Managing product releases: You will be responsible for managing the release of new products and features, including coordinating launch activities and ensuring that everything is ready for launch.

• Defining and implementing product development processes: You will be responsible for defining and implementing the product development process, from ideation to launch. This includes working with product managers and cross-functional teams to develop product roadmaps, prioritize features, and create timelines.

• Data visualization: developing and evolving product management dashboards and data visualization helping the product team understand product quality, customer satisfaction, team performance and product adoption, and retention.
• Monitoring product performance: You will be responsible for monitoring product performance metrics such as sales, customer satisfaction, and usage data to identify areas for improvement and optimize product performance.
• Coordinating cross-functional teams: You will work with cross-functional teams, including engineering, design, marketing, and sales, to ensure that everyone is aligned and working towards the same goals.
• Communicating with stakeholders: You will be responsible for communicating with stakeholders, including executives, investors, and customers, to ensure that everyone is up-to-date on product development and performance.
• Ensuring product quality: You will be responsible for ensuring that the product is high quality and meets customer expectations. This may involve working with the engineering and quality assurance teams to identify and fix issues.

PRODUCT OPS MANAGER RESPONSIBILITIES

• The Product operations manager has responsibility for the following daily, strategic, and long term programs and activities.