Manager, Omni Operations & OMS Systems

at  Vineyard Vines LLC

ABOUT US:

vineyard vines is a highly successful, privately held, American clothing and accessory retailer founded in 1998 on Martha’s Vineyard by brothers, Shep & Ian Murray. With Shep & Ian still at the helm today, vineyard vines has experienced exponential year over year growth and now operates over 120 retail locations including an outlet division, a successful e-commerce business, domestic distribution center, and expanding corporate headquarters. In addition, vineyard vines is carried in major department stores such as Nordstrom and Bloomingdales as well as numerous specialty boutiques across the US.
vineyard vines was founded on a state of mind that Every day should feel this good.
You don’t need to be on a beach, by the ocean or on vacation to have Every day should feel this good moments. It’s a state of mind that we all experience, and one where everyone is invited. At vineyard vines, we don’t just live an #EDSFTG life away from our desks—we bring it to work with us, too.
In our stores, at our Harbor Drive headquarters or working remotely, our company culture is fun, encouraging and welcoming to all. We work hard and play harder, and we never take ourselves too seriously. And while we have many company goals, our number one priority is making vineyard vines a great place to work for all employees.
Our team is our family, and we’d never have grown to where we are today without them.
We’re committed to building an inclusive team across all channels, departments and stores within our community. We hope you’ll join us and see what the smiling pink whale is all about

• Lead all IT solution delivery and support activities involving the MAO platform for our digital and store operations, including preparing requirement documentation & discussions, coordinating development and release activities, personally handling configuration requirements and changes.
• Manage solution delivery and support activities, including other members of the IT team & vendors to troubleshoot, analyze, detect, identify, and correct technical problems and deficiencies in a timely manner
• Manage all aspects of testing for changes required to support new solution delivery or on-going operational support needs. This includes test script development, test execution, documentation of test results and troubleshooting test-related challenges.
• Partner with store operations team to identify business efficiency opportunities and to resolve business challenges by relating them to Manhattan ActiveOmni system functionality and operations.
• Support all MAO modules.
• Develop expertise in all of the integrations that are critical for the omni channel ecosystem, including integrations with the new payments platform (PayPal), the PLM system (Centric), the ERP system (JDA MMS), the wholesale order management system (BlueCherry), the warehouse management system (Manhattan WMOS), the new 3D customization tool for embroidery and screen-printing (Spectrum), the enterprise master data platform for customer (Profisee) and the enterprise business intelligence platform (Power BI)
• Assist the business with change management and communication, including the development of training materials, user manuals and other documentation to support new functionality releases.