Manager Operations

at  HSBC

Job description

What additional skills will be good to have?

• Strong working relationships with peers in Operations roles across other regions
• Strong working relationship with broader support teams – from Compliance, Change, Product Control and Front office
• Excellent planning, time management and organizational skills.
• Evidence of process management knowledge with an ability to independently initiate process improvements and encourage the same in others.
• Knowledge of MS Office coupled with good numerical and analytical skills – be able to understand, analyze, and communicate data in a concise, logical and visually stimulating form.
• Evidence of leadership skills, with a keen ability to build rapport and relationships with a wide and varied stakeholder base.
• Ability to speak and understand English fluently with exceptional business communication skills.
• Ability to see the big picture and drive strategic objectives without losing attention to detail.
• Able perform well in a high-pressure environment against tight timelines

WHAT YOU WILL NEED TO SUCCEED IN THE ROLE:

• Strong understanding of the MSS Ops and trade lifecycle processes.
• Experienced operations professional with significant exposure to managing operations and deal with stakeholders across Global region
• Ability to work in a virtual team environment and support multiple functions and stakeholders globally.
• Strong awareness and appreciation to operations risk and control and exception management
• Ability to work cohesively with multiple stakeholders as part of a global management team.
• Strong communication skills with the ability to manage local and international relationships across an
• organization.
• Attention to detail and a “hands on” approach to management of work with local managers, driving process change and improve efficiency and control.
• Familiar working knowledge of associated technology.
• The job holder would be expected to do a APAC/UK shift, with a potential rotation to do other shifts if required.

What additional skills will be good to have?

• Strong working relationships with peers in Operations roles across other regions
• Strong working relationship with broader support teams – from Compliance, Change, Product Control and Front office
• Excellent planning, time management and organizational skills.
• Evidence of process management knowledge with an ability to independently initiate process improvements and encourage the same in others.
• Knowledge of MS Office coupled with good numerical and analytical skills – be able to understand, analyze, and communicate data in a concise, logical and visually stimulating form.
• Evidence of leadership skills, with a keen ability to build rapport and relationships with a wide and varied stakeholder base.
• Ability to speak and understand English fluently with exceptional business communication skills.
• Ability to see the big picture and drive strategic objectives without losing attention to detail.
• Able perform well in a high-pressure environment against tight timelines.