Manager Physical Security Operations

at  NAB

Manager Physical Security Operations
Job number: 798015
Primary position location: Victoria Street, VIC- Melbourne CBD, VIC, Australia
Category: Cyber Security
Category: Information, Communication & Technology
Work type: Permanent Full time

Opening at: Jan 9 2025 at 06:00 AEDT

Closing at: Feb 9 2025 at 23:55 AEDT

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• Recognised as a top #2 employer on the 2024 LinkedIn Top Companies list to grow your career.
• Be supported to grow your career at NAB
• Make a genuine difference through the work you do

SKILLS AND EXPERIENCE

• 10+ years’ experience in Government Intelligence, law enforcement or global security operations
• Substantial experience in physical security risk management and compliance to industry and legislative standards.
• Proven experience managing security incidents & conducting post incident reviews.
• Track record of enabling business to evolve and innovate to combat new threats/challenges.
• Proven experience influencing senior leader on physical security matters.
• Enhanced written and verbal communication skills and the ability to produce reporting pertaining to the current threat landscape.
• Ability to perform functions across Physical Security, outside of core responsibilities, so as to reduce key person dependency.
• Ability to lead a team, including mentoring and fostering a positive workplace culture.

• Lead the management of real time security incidents such as holdups, aggressive customers, break & enters, suspicious activity, emergency response incidents and medical emergencies;
• Provide operational leadership, guidance and support to NABs Physical Security Operations Centre (PSOC).
• Contribute to and assist in the delivery of the Physical Security strategy;
• Provide a consultancy and education service regarding physical security risk management;
• Develop and maintain key relationships with internal and external stakeholders including NAB business units, vendors, law enforcement and private sector peers;
• Develop and maintain key documentation relating to processes, work instructions, quality assurance, staff training/assessment and reporting on business operations;
• Review and amend Physical Security policies, processes and Standard Operating Procedures (SOPs) to ensure accuracy and alignment with best practices and relevant standards;
• Ensure the effective management and workflow of service and maintenance requests including tracking and reporting of job creation, site attendance, works completion and follow up of issues;
• Proactively monitoring risk and assurance requirements within agreed Risk Appetite and managing non-compliance in a timely manner.
• Effectively manage NABs contracted vendors to ensure appropriate levels of service delivery in areas such as staff recruitment, onboarding and development of embedded resources;