Manager, Platform Data

at  Westpac Group

Sydney, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate09 Nov, 2024Not Specified10 Aug, 2024N/AGood communication skillsNoNo
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Description:

HOW WILL I HELP?

As part of the enterprise configuration management team, this role exists to ensure the effective operation of the Configuration Management practice within Westpac.
As part of Service Operations, the Configuration Management team exists to ensure the Service Management team is equipped with the configuration management information to manage services at Westpac in an effective and efficient manner.

Your key responsibilities include:

  • CMDB/Data Health review/analysis.
  • Perform CMDB/Data health uplift activities.
  • Collaborate with platform team to deliver config related platform enhancements.
  • Community of Practice Engagement (Status Updates/Consultations/Q&A/Workshops)
  • Create/Update/Retire Process, Standards, Controls, Configuration Management Plan.
  • Configure SNow CMDB Module and CI Maintenance.
  • Configuration management request approvals/rejections.
  • Perform Control Assessments/Remediation activities.
  • Stake holder engagement and influence (GM1, Application Support, Risk, Infrastructure, ITSM/ITOM Practices)
  • Propose/participate in continuous improvement activities.
  • Represent configuration management in design forums.
  • Manage configuration management knowledgebase.
  • Stay informed of industry and trends and platform capabilities/changes.

Responsibilities:

  • CMDB/Data Health review/analysis.
  • Perform CMDB/Data health uplift activities.
  • Collaborate with platform team to deliver config related platform enhancements.
  • Community of Practice Engagement (Status Updates/Consultations/Q&A/Workshops)
  • Create/Update/Retire Process, Standards, Controls, Configuration Management Plan.
  • Configure SNow CMDB Module and CI Maintenance.
  • Configuration management request approvals/rejections.
  • Perform Control Assessments/Remediation activities.
  • Stake holder engagement and influence (GM1, Application Support, Risk, Infrastructure, ITSM/ITOM Practices)
  • Propose/participate in continuous improvement activities.
  • Represent configuration management in design forums.
  • Manage configuration management knowledgebase.
  • Stay informed of industry and trends and platform capabilities/changes


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Software Engineering

Graduate

Proficient

1

Sydney NSW, Australia