Manager, Postal Affairs

at  Air Canada

CONDITIONS OF EMPLOYMENT:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

LINGUISTIC REQUIREMENTS

Based on equal qualifications, preference will be given to bilingual candidates.

Qualifications

• Bachelor’s degree in an appropriate field and/or a minimum of five (5) years of experience in the postal industry.
• Strong business relationship and partnerships skill set.
• Excellent interpersonal and people management skills, including the ability to lead, influence, negotiate and achieve results through others who are not direct reports.
• Strong communication, presentation, and decision-making skills
• Results and detail oriented
• Exceptional planning and organizational skills
• Ability to cope with irregular or multiple work demands and meet established deadlines
• Team player who effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.
• Motivated self-starter who can work with minimal direction and supervision
• Ability to apply strategic thinking and demonstrate understanding of requirements to execute.
• Must be receptive to flexible work hours and travel expectations
• Proficiency with MS Office Suite, including proficient knowledge of Excel, PowerPoin

• Accountable for all aspects of programs and projects regarding postal services between Air Canada and member countries of the Universal Postal Union.
• Analyses, evaluates and sets targets for growth with existing global postal authorities partners.
• Develops growth plans to prospect and onboard new postal authorities.
• Co-leads the negotiation and execution of postal agreements.
• Monitors individual postal account and overall program performance across all geographies, while working closely with Air Canada Cargo regional sales and operations colleagues to ensure alignment and program success.
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for the short-term as well as long-term.
• Establishes productive, professional relationships at all levels with key personnel within Postal Authorities & consolidator customers.
• Liaises continuously with customers in a multi-level hierarchy to ensure a high level of customer satisfaction.
• Works in close collaboration with the Analytics and CRM teams to build robust reporting tools and dashboards to drive actionable business and industry insights.
• Provides guidance to operations and procedures on industry best practices.
• Prepares budgets and coordinates arrangements as necessary for identified industry conferences.
• Stays current around all upcoming Postal Authorities’ RFPs and leads and initiates all internal activities with all stakeholders to prepare and participate in these RFP.
• Works closely with the Cargo Postal Manager and Cargo procedures to ensure customer success.

Qualifications

• Bachelor’s degree in an appropriate field and/or a minimum of five (5) years of experience in the postal industry.
• Strong business relationship and partnerships skill set.
• Excellent interpersonal and people management skills, including the ability to lead, influence, negotiate and achieve results through others who are not direct reports.
• Strong communication, presentation, and decision-making skills
• Results and detail oriented
• Exceptional planning and organizational skills
• Ability to cope with irregular or multiple work demands and meet established deadlines
• Team player who effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.
• Motivated self-starter who can work with minimal direction and supervision
• Ability to apply strategic thinking and demonstrate understanding of requirements to execute.
• Must be receptive to flexible work hours and travel expectations
• Proficiency with MS Office Suite, including proficient knowledge of Excel, PowerPoint