Manager - Product Innovation

at  CVS Health

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

POSITION SUMMARY:

As a Manager on the Product Innovation team, you will be a vital contributor to advancing our portfolio of PBM network products to meet plan sponsor and member needs on lowering costs and improving member experience. In managing multiple core Drug Discount Program products, you will be critical to the successful growth of the PBM business. You will simultaneously sustain established, proven solutions and drive new innovation, leveraging our entire suite of CVS Health enterprise assets to their fullest potential.

In this role, you will:

• Support advancement of existing products with new and innovative approaches to deliver enterprise value, as well as investigate and deliver on new and disruptive product strategies.
• Assist in development and execution of strategic and tactical product plans, market analyses, identification of new product opportunities, and coordination of market and product research.
• Present outcomes, findings, project plans, and recommendations to leadership to guide strategic decisions in alignment with business goals
• Work autonomously on multiple projects according to priorities given by Director
• Manage direct Drug Discount Program client relationships, including leading negotiations and contracting efforts, and support Sales & Account teams in managing PBM client relationships

This role is a HYBRID position and can be located near any PBM or Corporate Office Location

REQUIRED QUALIFICATIONS:

• 5+ years of experience within the healthcare industry
• 5+ years experience supporting product innovation or a similar industry/focus with analytical, strategic, and advisory experience
• Willingness and ability to learn quickly and “dive in” as needed
• Validated capability conducting and managing quantitative and qualitative analysis, with fine attention to detail
• Strong relationship-building and influencing skills to champion effective and efficient cooperation across the team and the organization
• Highly developed communication and presentation skills to present issues, recommendations, and implementation plans to senior management
• Excellent problem solving and analytical skills

PREFERRED QUALIFICATIONS:

• PBM industry experience
• Familiarity with managing regulatory and compliance requirements
• Certifications or strong understanding of project management processes and tools

EDUCATION

• Bachelor’s degree preferred/specialized training/relevant professional qualification

• Support advancement of existing products with new and innovative approaches to deliver enterprise value, as well as investigate and deliver on new and disruptive product strategies.
• Assist in development and execution of strategic and tactical product plans, market analyses, identification of new product opportunities, and coordination of market and product research.
• Present outcomes, findings, project plans, and recommendations to leadership to guide strategic decisions in alignment with business goals
• Work autonomously on multiple projects according to priorities given by Director
• Manage direct Drug Discount Program client relationships, including leading negotiations and contracting efforts, and support Sales & Account teams in managing PBM client relationship