Manager, Product Management 2

at  Paypal

THE COMPANY

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary: Seeking to hire an experienced Product Manager to spearhead and own all product initiatives in country, focusing on deep product expertise, product strategy and customer needs to translate business strategy into product strategy
Job Description:
In this role you will work closely with the Global Markets team to define, build and roll out new customer centric products and provide CPO support to the market leader. You will also work closely with the central product organisation to define local market product and customer needs and ensure the execution of market-level fit of any new product coming to market. The role will report to the Director of EU Product.

In your day to day role you will

• Be the market product & customer expert through deep expertise on PayPal’s own products as well as competitor’s.
• Articulate local customer needs and problem statements to the central product organization to drive customer centric product development and represent gaps
• Define product requirements & strategy based on local market customer and technology insights.
• Translate business strategy into product strategy by partnering closely with the market leaders
• Work with the international product manager to create local PRDs.
• Ensure product readiness from a local market perspective (Alpha & Beta tested)
• Ongoing product performance monitoring to ensure early detection and resolution of issues along the XO journey.
• Translate learnings into recommendations and present to global product leads.
• Collecting customer voice and customer needs

What you need to bring:

• Self-starter and organized; strong communication skills
• Simplify complex programs through a matrixed organization with a One Team mindset
• Be a customer advocate.
• Think strategically – be able to pivot based on company and/or market context
• Be comfortable with ambiguity, and chart ways forward even with imperfect information.
• We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

For the majority of employees, PayPal’s balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

WHO WE ARE:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

• Be the market product & customer expert through deep expertise on PayPal’s own products as well as competitor’s.
• Articulate local customer needs and problem statements to the central product organization to drive customer centric product development and represent gaps
• Define product requirements & strategy based on local market customer and technology insights.
• Translate business strategy into product strategy by partnering closely with the market leaders
• Work with the international product manager to create local PRDs.
• Ensure product readiness from a local market perspective (Alpha & Beta tested)
• Ongoing product performance monitoring to ensure early detection and resolution of issues along the XO journey.
• Translate learnings into recommendations and present to global product leads.
• Collecting customer voice and customer need