Manager, Product Management

at  MasterCard

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Manager, Product Management
Overview
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Mastercard’s Checkout Services team is responsible for enhancing the online payment experience for merchants and cardholders through our tokenization, authentication, and value-added services. The Secure Card-on-File Team works closely with some of the largest global E-commerce companies to create solutions that ensure card on file payments are made securely and successfully.

Experience

• Have you brought a product to market on a global scale?
• Can you apply complex technical concepts to real-world problems and deliver simple solutions with real business value?
• Are you comfortable dealing with ambiguity in a fast-paced environment, able to set goals for yourself and others to drive initiatives forward and deliver tangible results?

Role

• Own Card on File product constructs, strategy, and work to evolve the services based on new use cases & customers
• Partner with Franchise to ensure all Mastercard contracts, rules, and guidelines align with customer use cases
• Work with regional teams and customers directly (when required) to document use cases and recommend on-boarding path to fit their needs
• Manage Card on File product development tied to enhancements and new functionality
• Align across product groups to ensure that all new services fit within proper defined product constructs
• Ability to gather and write clear requirements and follow Product Management best practices

All About You

• Strong product management experience with excellent business acumen, people management and relationship building skills with a strong focus on user-centric products and design.
• Excellent verbal communication, comfortable presenting, influencing and negotiating at senior management level, able to shift gears for audiences from different business disciplines of varying technical ability.
• Proven record of writing concise and accurate documentation with thorough attention to detail.
• Strong technical competency in technology, user experiences, web services, architecture and APIs, able to understand complex technical concepts, business needs, competitive offering and industry trends and apply them to real-world problems to deliver solutions.
• Strong work ethic and highly organized, holding self and others to high standards, able to work autonomously and as part of a team, fostering a positive team culture in line with Mastercard values of trust, partnership, agility and initiative.
• Strong leadership skills with experience in directly and indirectly managing teams across a global organizational structure.
• Agile mindset to product management, project management and software development with experience in agile methodologies.
• Domain knowledge or experience in payments, mobile, EMV, contactless, magnetic stripe, Global Platform, transaction authorization and clearing processing advantageous.
• Engineering, Computer Science degree or equivalent advantageous.
• Gets the job done.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Role

• Own Card on File product constructs, strategy, and work to evolve the services based on new use cases & customers
• Partner with Franchise to ensure all Mastercard contracts, rules, and guidelines align with customer use cases
• Work with regional teams and customers directly (when required) to document use cases and recommend on-boarding path to fit their needs
• Manage Card on File product development tied to enhancements and new functionality
• Align across product groups to ensure that all new services fit within proper defined product constructs
• Ability to gather and write clear requirements and follow Product Management best practice

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines