Manager, Product Software Engineering

at  Wolters Kluwer

Within Wolters Kluwer ESG division, we offer comprehensive tools and expert guidance to companies to help meet regulatory requirements to support sustainability efforts and manage ESG risks efficiently. The CCH Tagetik Corporate Performance Management expert solution connects finance and operational teams in a comprehensive platform built to automate all performance needs.
As the Manager, Product Software Engineering, you will manage an agile software development team(s) in delivering scalable cloud applications, services, and solutions on time, with high quality, while fostering a culture of engagement with an environment conducive to innovation and career development.
You will report to the Director, Product Software Engineer and work a hybrid schedule (Two days in office and three days from remote home office) from our office in Coppell, TX.

Key Responsibilities:

• Own engagement and employee belonging. Create positive culture of a high performing team founded on psychological safety and transparency.
• Engage in a career development discussion with each direct report resulting in 1-3 meaningful development goals to support growth in current role and/or longer-term career progression.
• Conduct performance reviews, recommends candidates for promotion, and manages performance improvement plans as necessary.
• Manage recruiting efforts to fill individual positions and selects candidates with the right skills and demeanor for hire.
• Orchestrate the delivery of all milestones, releases, and tech debt reduction by working collaboratively across all disciplines.
• Ensure CI/CD and SDLC governance: best practices are followed, tech debt is reduced, high quality releases are among the key performance indicators.
• Embrace “Always On” development mindset and continuously focus on performance, resiliency, reliability, availability, and security.
• Understand product roadmap (the why), Customer impact of the “what”. Works in partnership with Product Management to achieve product delivery goals.
• Participate in creating Engineering roadmap based on product vision and technical stack.
• Responsible for reviewing cost/benefit analyses of design alternatives and collaborates with technical staff before selecting final design.
• Continuous identification and implementation of improvements to the development process.
• Help scrum teams in resolving impediments that are outside their sphere of control. Help reduce dependencies and effectively manage them when necessary.
• Incident response management. Drive short- and long-term solutions with RCAs to guarantee root cause resolution.

Qualifications:

Education:

• Bachelor’s Degree in Computer Science or equivalent software engineering degree or experience.

Experience:

• 5+ years of experience leading Agile teams delivering 24/7 high available and scalable cloud solutions and services.
• 5+ years people management experience with proven track record of creating positive high performing culture and advancing career growth for direct reports.
• Coaches less-experienced staff members in a mentor-type relationship.
• Superb communications skills! Communicates departmental and project strategies within area of influence. Communicates in a professional manner when interacting with less-experienced staff, peers, senior staff, and internal or external customers.
• Strong organizational, planning, and execution skills. Ability to build and foster collaborative relationships across disciplines and work hand in hand to ensure product delivery goals.
• Demonstrates the ability to actively listen to others.
• Ability to influence, facilitate team discussions with different opinions, and focus the teams on achieving their goals.
• Prepares and conducts presentations for various user areas and staff levels, including senior management.
• Works with other work units and acts together toward common goals.
• Fosters an environment in which others are encouraged to be innovative and are rewarded for innovation.
• Strong technical background and deep understanding of the cloud technology stack. Microsoft Azure stack and prior experience in transactional system is a plus.
• Experience in cloud development with Always On mindset that promotes performance, scalability, resiliency, reliability, availability, and security.
• Experience in SDLC governance implementing CI/CD as a development methodology.
• Demonstrates problem solving skills and ability to help team breakdown complexity into manageable tasks.
• #LI-Hybrid

Preferred experience with 1 or more of the following tech stacks:

• Azure

• Own engagement and employee belonging. Create positive culture of a high performing team founded on psychological safety and transparency.
• Engage in a career development discussion with each direct report resulting in 1-3 meaningful development goals to support growth in current role and/or longer-term career progression.
• Conduct performance reviews, recommends candidates for promotion, and manages performance improvement plans as necessary.
• Manage recruiting efforts to fill individual positions and selects candidates with the right skills and demeanor for hire.
• Orchestrate the delivery of all milestones, releases, and tech debt reduction by working collaboratively across all disciplines.
• Ensure CI/CD and SDLC governance: best practices are followed, tech debt is reduced, high quality releases are among the key performance indicators.
• Embrace “Always On” development mindset and continuously focus on performance, resiliency, reliability, availability, and security.
• Understand product roadmap (the why), Customer impact of the “what”. Works in partnership with Product Management to achieve product delivery goals.
• Participate in creating Engineering roadmap based on product vision and technical stack.
• Responsible for reviewing cost/benefit analyses of design alternatives and collaborates with technical staff before selecting final design.
• Continuous identification and implementation of improvements to the development process.
• Help scrum teams in resolving impediments that are outside their sphere of control. Help reduce dependencies and effectively manage them when necessary.
• Incident response management. Drive short- and long-term solutions with RCAs to guarantee root cause resolution