Manager, Project Management - Retail and Direct Banking

at  Capital One

Center 2 (19050), United States of America, McLean, Virginia
Manager, Project Management - Retail and Direct Banking
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, is seeking a Project Manager to join our team supporting the Retail and Direct Banking portfolio. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.
As a Manager level Project Manager, you will have the opportunity to lead projects that support new initiatives, especially in our growing third party/vendor management and governance space. You will be instrumental in both developing and sharing out key performance metrics, and leading detailed root cause analysis sessions when vendors aren’t performing. You will work with smart and passionate people to influence change when needed. You will be challenged to excel and lead alongside the brightest talent in the industry.
As part of the larger Retail Operations, Governance, Utilization and Execution (ROGUE) team, you will work to proactively manage Capital One’s Retail Real Estate Portfolio through efficient, practical, and well-managed processes. The team is committed to driving business value by optimizing real estate transactions and employing sound management of third-party vendors.

BASIC QUALIFICATIONS:

• Bachelor’s Degree or Military experience
• At least 3 Years of Vendor Management experience
• At least 4 Years of Project Management experience

PREFERRED QUALIFICATIONS:

• Masters / MBA degree
• 5+ years of Project Management experience
• 5+ years of Vendor Management experience
• PMP, Lean, Agile or Six Sigma certification

• Developing and implementing projects to support key initiatives, including third party/vendor management and oversight
• Developing and monitoring key performance metrics for vendors
• Leveraging strong problem solving and influencing skills to ensure projects deliver on intent, and change is implemented when needed
• Ensuring projects, such as new vendor setup, vendor risk mitigation, vendor performance monitoring, as examples, are being documented and communicated appropriately to mitigate risk and to be delivered on time
• Building relationships and collaborating with key stakeholders, including Retail Operations, Risk, Compliance, Legal, and Enterprise Service Management, to ensure accurate and timely delivery of commitments
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
• Excel in a dynamic, team based environment
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes