Manager, Recycling Collection System - ON

at  Circular Materials

OVERVIEW

Reporting to the Director, Common Collection System, the Manager, Common Collection System – ON helps implement and continuously improve the collection of blue box materials in Ontario under Ontario Regulation 391/21 for Blue Box materials. Providing leadership, staff oversight, and support to ensure the success and timelines of Ontario eligible community transitions, while also helping develop and implement strategic plans to meet post transition regulatory requirements. Finally, in collaboration with other internal CM teams, this role participates in key management responsibilities, including ongoing process development, particularly as it relates to procurement and data management, and supports relationship management with external stakeholders.

EDUCATION

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• Bachelor’s degree, college diploma or equivalent management experience in a related field is required.

• Continuing education and professional development is an asset

EXPERIENCE

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• 5+ years progressive experience leading recycling collection systems including contracts, operating standards, performance metrics and performance outcomes.

• Knowledge of procurement processes gained through demonstrated hands on experience.
• Experience and/or knowledge of First Nations consulting and contracting practices and processes would be considered an asset.
  Knowledge/Competencies/Skills
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• Proven experience in managing competing priorities with multiple stakeholders.

• Proficient in Microsoft Office 365, Visio, SharePoint, Teams, Excel and Monday.com.
• Demonstrated ability to work in a dynamic environment where change, growth and innovation are a constant.
• Excellent interpersonal, influencing and negotiation skills, with strength in tactfulness and diplomacy.
• Experience working with a variety of distinct stakeholders including senior executives, service providers and municipal representatives of all levels.
• Builds relationships and teams thanks to collaborative and respectful interpersonal skills.
• Displays unquestionable integrity, ethics, standards, and business practices aligned to the Values of CM, while holding others to the same.
• Uses professional and effective judgment and decision-making skills rooted in logic and sound reasoning to identify the strengths and weaknesses of alternate approaches, solutions, or conclusions.
• A creative thinker on routine or unique topics or situations, able to creatively solve problems.
• Able to translate technical information into factual and understandable fact-based messages.
• Strong stakeholder management skills, including negotiation, persuasion, and collaboration.
• A quick-thinker, flexible and adaptive when dealing with complex and challenging situations; manages stress or the unexpected without defensiveness or irritation and is a settling influence during crisis.

• Key Duties and Responsibilities
• Support the development and implementation of a comprehensive operations strategy to deliver the overall objective of a cost-efficient residential PPP system that meets the obligations of the provincial regulation.
• Develops subject matter expertise on the regulatory requirements associated with Ontario Regulation 391/21.
• Develops and maintains productive relationships with contract partners to deliver service excellence that results from collaborative and commercially respectful interactions.
• Collaborating with partners to refine the processes that enable commercial contract terms to translate into executable operational plans.
• Collaborating with partners to define and implement the oversight processes that minimize operational disruption while maximizing value to CM’s Producers.
• Collaborating with partners to ensure PPP materials are processed to optimize commodity revenue and environmental outcomes.
• Collaborating with partners to resolve issues.
• Negotiating with partners on contract change.
• Interfaces with other departments in the organization responsible for the administrative and financial aspects of the relationship such as reporting and payment.
• During the transition of the Ontario program, collaborates with other CM teams to develop and document procedures associated with contract delivery.
• Relationship Management
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• Monitor CM’s relationships with key stakeholders within the collection and consolidation system, escalating issues to the Director, Common Collection System as appropriate.

• Monitor CM’s relationships with contracted service providers to identify and manage risks, anticipate, and resolve issues and manage disputes, escalating issues to the Director, Common Collection System as appropriate.
• Management and Leadership
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• Help oversee Common Collection System administrative and project specialists to ensure the effective fulfillment of objectives assigned to them while ensuring flexibility to move swiftly in response to unplanned operations challenges and opportunities.

• Mentor, coach and effectively manage the performance of direct reports, ensuring succession planning strategies exist to mitigate service disruptions.
• Lead team development and staffing levels by enthusiastically collaborating with HR support services.
• Participate in the development of a well-researched and planned annual operations budget to support forecasted operation activities and initiatives.
• Prepare accurate, timely and data driven reports (i.e., field service activity) as tasked.
• Publicly support strategic decision making and operations while acting as a positive and contributing member of the senior management team.
• Collaborate with the National Operations team on areas of technology, innovation and continuous improvement as required.
  
  
  
• Special Projects

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• Other duties as may be required from time-to-time, including attendance at events, and third-party meetings as necessary.

• Supervise, lead and support other special projects, as tasked to do so.
• Assist in other jurisdictions such as Alberta and Nova Scotia as needed.