Manager, Relationship Diners Club

at  Standard Bank

Job Overview
Business Segment: Business & Commercial Banking
Location: ZA, Western Cape, Western Cape, Western Cape
Job Type: Full-time
Job Ref ID: 80345031A-0001
Date Posted: 9/18/2024
Job Description
Strategically drive the Diners Club CVP across the corporate, travel & Bank segments. Achieve Acquisition, Retention, Risk, Compliance, and Cost Management targets. Consistently deliver a professional level of service with the utmost integrity to responsibly deliver value to customers and stakeholder, whilst building a sustainable, profitable, and balanced portfolio.
Represent the Diners Club brand appropriately in all interactions. Maintain confidentiality for clients and stakeholders. Exhibit expertise in Diners Club products and services. Achieve specific performance targets and activate new accounts. Manage a sustainable pipeline and grow existing accounts through a CRM strategy. Provide exceptional service to Key Accounts with regular communication. Aim for at least 70% penetration in cross-sell and up-sell opportunities. Minimize client attrition to below 5%. Understand industry processes and customer payment practices. Ensure profitability and manage risk effectively. Provide timely feedback and reporting as required
Qualifications
Minimum Qualifications
Type of Qualification: Tertiary
Field of Study: Business Commerce
Experience Required
Minimum of 3 years’ experience in a target driven sales environment, Computer literacy, particularly Excel (spreadsheets and data interrogation etc.), Strong team player for collaborative management of customers.
Additional Information

Please refer the Job description for details