Manager, Renewals

at  Wiz Inc

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 40% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.

SUMMARY

Alongside Wiz’s broader Sales and Customer Success teams, the Renewal Management team is playing a critical role in Wiz’s customer retention and expansion strategy.
As Manager, Renewals you will be leading and owning risk for all regions (EMEA, APAC) outside of NAMER.
Ideal candidates will exhibit high levels of business and sales acumen all the while maintaining a customer-first approach. You will streamline strategy and communications between sales, customer success and operations leadership to ensure long term retention of customers.
Join Wiz as a Manager, Renewals to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What You’ll Do

• Lead, mentor, and motivate a team of renewal managers. Provide the team with tactical and strategic guidance to ensure delivery of exceptional service and retention strategies to customers in your region.
• Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts.
• Maintain and report an accurate weekly forecast of renewals within region while collaborating with sales peers.
• Work with sales leaders to drive sales through optimizing processes, training of team, and development of a culture of collaboration, learning, and success.
• Identify and activate strategies to proactively reduce renewal risk within region.
• Collaborate effectively cross functionality with key teams including Deal Desk, Legal and Operations.

• Act as an escalation point for team around at risk or complex deals.

  What You’ll Bring

• 7+ years of experience as a renewal manager, account manager, customer success manager or related customer facing revenue focused role.

• 3+ years of experience managing revenue focused role.
• Proven track record of mentoring and managing high-performing revenue teams.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• Deep understanding of Security SaaS offerings and pricing models and ability to learn Wiz’s offerings and pricing with agility.

If your experience is close but doesn’t fulfill all requirements, please apply. Wiz is on a mission to build a special company. To achieve our goal, we are focused on hiring Wizards with different backgrounds, perspectives, and experiences.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
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• Lead, mentor, and motivate a team of renewal managers. Provide the team with tactical and strategic guidance to ensure delivery of exceptional service and retention strategies to customers in your region.
• Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts.
• Maintain and report an accurate weekly forecast of renewals within region while collaborating with sales peers.
• Work with sales leaders to drive sales through optimizing processes, training of team, and development of a culture of collaboration, learning, and success.
• Identify and activate strategies to proactively reduce renewal risk within region.
• Collaborate effectively cross functionality with key teams including Deal Desk, Legal and Operations.
• Act as an escalation point for team around at risk or complex deals