manager, resort

at  The Gananoque Inn Spa

• Work Term: Permanent
• Work Language: English
• Hours: 81 to 88 hours bi-weekly
• Education: Other trades certificate or diploma
• Experience: 2 years to less than 3 years
• or equivalent experience

COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Word
• MS Excel
• MS Office
• MS Outlook
• MS Windows

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Attention to detail
• Combination of sitting, standing, walking

SUPPORT FOR PERSONS WITH DISABILITIES

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers’ complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Manage events
• Organize and maintain inventory