Manager, Retail Standards

at  Staples

SPECIFICALLY, YOU WILL:

• Lead the process of building, organizing, and enabling Staples retail operations standards across 300+ stores located across Canada, with the goal of empowering store teams, optimizing efficiencies, controlling costs, and maximizing profitability.
• Research, design, test and refine retail standards strategies that complement Staples Canada’s financial and strategic initiatives and support its overall vision; partner with various teams and departments across the organization to ensure these are rolled out effectively.
• Create and update policies and process documents to clearly articulate standards requirements.
• Monitor and analyse store standard implementation and functioning to identify potential risks, recommend changes to enhance and further develop these standards.Conduct in-store visits, evaluate opportunities, and assess alignment and integration of all retail standards and superior quality of service.

The Manager, Retail Standards will be an important member of the Retail Operations Team, leading the development and enhancement of operational effectiveness and efficiencies that enable stores to focus on and optimize business growth. The manager will have a constant focus on improving existing and future state operations across 300+ Staples store locations of various sizes and operational functions. The manager will work hand in hand with multiple partners in store and in the corporate office to ensure awareness and communication to the appropriate partners to roll out and execute new and enhanced standards. The manager will manage multiple high visibility priorities and maintain a keen attention to detail and have the ability to work in a fast-paced environment with ambiguous and evolving situations.