Manager, Sales & Education, Sephora Collection, East

at  Sephora

Job Type: Full Time
Function: Retail Operations
Address: 160 Bloor Street East, 11th Floor, Toronto, ON
Working Model: Hybrid
At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

ABOUT THE ROLE:

Are you passionate about driving the business and achieving sales through partnering with our in-store teams to provide service and support? As the Manager, Sales & Education, Sephora Collection, East, you are responsible for growing Sephora Collection brand love and new client acquisition! You’ll do this through a detailed analysis of your business, demonstrating education and training, thoughtfully planned in-store events, and brand representation in store and field-based activations. Join the team and become an expert pertaining to brand essence, product knowledge, inventory, and brand merchandising!

WHAT YOU’LL DO:

• Develop a strategic quarterly business plan to grow sales based on the region’s performance and individual store needs while analyzing sales reports to improve strategies
• Implement customized in-store strategies to improve sales and other key performance indicators through partnership with cross-functional teams and partners
• Facilitate daily trainings to introduce, educate and inspire on new product launches, reinforce core products while integrating selling skills, services, and additional brand or company initiatives in brand trainings
• Establish and develop relationships with in-store teams and leaders and collaborate with store leadership for visual placements
• Partner with Sephora Collection Field Leaders, Merchants, and business partners to share in store brand opportunities and observations that directly impact brand sales
• Create and maintain all scheduling calendars, provide effective management of T&E and budget, ensure reporting sales, expenses, and other requests are completed in a timely manner
• Plan the use of freelance hours to improve business impact and results while staying within allocated budget and support freelance support staff with coaching and feedback