Manager, Sales Operations

at  Thermo Fisher Scientific

KNOWLEDGE, SKILLS, ABILITIES

• Requires an understanding of standard business practices related to sales operations processes and systems (sales cycle, sales methodology, CRM applications, reporting, forecasting, territory management and sales quotas)
• Comfortable working with large data sets and can identify key underlying themes
• Ability to deploy creative solutions
• Outstanding planning and analytical skills with shown ability to identify/define business questions and issues, synthesize information from multiple sources, conduct analysis, formulate actionable recommendations and recommend a point-of-view to senior management
• Strong communication and teamwork skills
• Ability to work autonomously and be self-directed when required
• Exceptional oral and written communication skills, with the ability to interact effectively with all levels of management, the sales force and customers.
• Strong project management skills, with proven track record to lead multiple tasks concurrently under aggressive timelines in a dynamic environment while maintaining strong attention to detail and quick recall
• Challenger of status quo
• Strong financial acumen
• Work in a matrixed environment

• Working alongside the regional Laboratory Products Commercial Management team and with colleagues in the US and Europe you will deploy global improvement opportunities into the Asia Pacific Japan region
• Establish processes, methodology and governance to effectively lead sales force effectiveness(SFE), sales force automation and training
• Work with established platforms such as salesforce.com, PowerBI and the Microsoft O365 suite; including Yammer, Stream, PowerApps as well as 3rd party and in-house tools; integrate CRM to drive SFE programs that support sales strategy
• Employ and adopt PPI (Practical Process Improvement) to improve the efficiency and effectiveness of the LPD selling organization
• Work closely with other functional areas within Thermo Fisher Scientific to collaborate, garner support and partner in the execution of initiatives i.e. Marketing, Product Management, Operations and Finance
• Key player in running business process changes working with cross functional teams
• Develop a process for handling independent channel partners to ensure a mutually beneficial business relationship in which goals are communicated and targets exceeded