Manager, Salesforce Engineering

at  Rekuten Global

Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.
Rakuten Advertising provides advertising technology and consumer insights to the world’s leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.
We are a globally distributed team of 100+ engineers striving to deliver delightful customer experiences for our Affiliate and Media platforms. Our Affiliate marketing platform has been judged as the best in market for 11 years in a row. Join us at Rakuten and you can take ownership of new product features that support our Fortune 500 clients and small content publishers alike. Our tools power various e-commerce and social media experiences and are constantly evolving to meet the next trend in Advertising. Given our wide breadth services, it is highly likely that you have used our technology while making purchases online or even researching your next purchase!
We are currently seeking a highly skilled and experienced Manager, Salesforce Engineering to join our dynamic team to spearhead our Salesforce Revenue Cloud project. This is an exciting opportunity for someone who is passionate about leveraging technology to drive revenue growth and streamline business processes.

SUMMARY

As the Manager for our Salesforce Engineering team and Revenue Cloud project, you will be responsible for leading the design, development, and implementation of solutions that optimize our revenue management processes. You will work closely with cross-functional teams to understand business requirements, translate them into technical specifications, and deliver high-quality solutions on the Salesforce platform.

QUALIFICATION REQUIREMENTS

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in Salesforce development, with at least 2 years of experience specifically in Salesforce Revenue Cloud (formerly Salesforce CPQ & Billing).
• At least 2 years of management experience required.
  Five Principles for Success
  Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
  Always improve, Always Advance - Only be satisfied with complete success - Kaizen
  Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
  Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
  Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
  Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
  Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
  At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
  USD $103,680.00 - $193,428.00 annuall

• Lead the technical design and development efforts for the Salesforce Revenue Cloud implementation.
• Collaborate with business stakeholders to gather and analyze requirements, and translate them into technical solutions.
• Customize and configure Salesforce Revenue Cloud to meet business needs, including but not limited to configuring CPQ (Configure, Price, Quote), Billing, and Revenue Recognition modules.
• Develop custom code, integrations, and enhancements using Apex, Visualforce, Lightning Components, and other Salesforce technologies.
• Design, develop, and deploy applications on the Heroku platform, leveraging Heroku services and tools to build scalable and high-performance solutions.
• Develop Mulesoft integrations to connect systems, applications, and data sources, using Mulesoft Anypoint Platform to design, build, and manage APIs and integrations.
• Write SQL queries, stored procedures, and scripts to retrieve, manipulate, and manage data in relational databases such as PostgreSQL, MySQL, or Oracle. Implement best practices for Salesforce development, including code reviews, testing, and documentation.
• Provide technical leadership and guidance to a team of developers, ensuring adherence to coding standards and project timelines.
• Troubleshoot and resolve technical issues, and provide ongoing support and maintenance for the Salesforce Revenue Cloud platform.
• Lead and manage the Salesforce engineering team, ensuring the successful design, development, and implementation of Salesforce solutions to meet business objectives.
• Stay current with Salesforce platform updates, industry trends, and emerging technologies, and make recommendations for process improvements and optimizations.
  MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong proficiency in Apex, Visualforce, Lightning Components, and other Salesforce development technologies.
• Hands-on experience with Salesforce Revenue Cloud implementation and customization, including CPQ, Billing, and Revenue Recognition modules.
• Proven track record of successfully leading Salesforce projects from design to implementation, preferably in a lead developer or technical architect role.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Salesforce certifications such as Salesforce Certified Platform Developer, Salesforce Certified CPQ Specialist, or Salesforce Certified Technical Architect are highly desirable.